Diner General Manager (11130) at USPRO

Diner General Manager
Lincoln, NH

Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization

• Total operational and financial responsibility for an individual unit
• Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant
• Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
• General Managers are expected to be able to work 50 hours per week including peak periods, weekends and holidays/

• Strategic Thinking.
• Business Acumen.
• Communication Proficiency.
• Presentation Skills.

• Control day-to-day operations by overseeing all scheduling labor, and the ordering of liquor, food and supplies, and developing the restaurant team
• Manages 4-8 assistant managers, sous chefs and a Chef
• Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met
• Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
• Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
• Ensure food quality and 100% customer satisfaction
• Ensure complete and timely execution of corporate & local marketing programs
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Position Type/Expected Hours of Work:

This position regularly requires long hours, weekend and holiday work.

Travel: 

No travel is expected for this position.

JOB QUALIFICATIONS:

High School, College or University Degree Preferred
2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility.

Basic business math and accounting skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills
Strong analytical/decision-making skills
Basic personal computer literacy

Work Authorization/Security Clearance:

AAP/EEO Statement It is our policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.
 
Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.