Digital Workspace Engineer / Desktop Support Specialist - Diverse Linx

Job Title Digital Workspace Engineer / Desktop Support Specialist
Location: Novato, CA /Brisbane, CA
Full time/Permanent

Technical/Functional Skills
System Deployment and Systems Management knowledge. Microsoft SCCM preferred, JAMF, Windows 11, Windows 10. JAFM to manage Apple Devices Microsoft Intune, Windows Auto Pilot. Rescue LogMeIn, Servicenow, Zoom

Experience Required

• Good verbal/written communications skills and strong interpersonal skills to interact positively and productively with associated computer systems, end-users and co-workers.
• Strong knowledge on Office 365, and Outlook related issues handling
• Knowledge of Active Directory, Group Policy, Domain Services (such as Print, DHCP, DNS) and network connectivity.
• Good experience in customer/partner/technical service-related roles
• Windows 10 / 7 skills and troubleshooting experience
• Apple MAC devices skills and troubleshooting experience
• Ensure that all system tests are successfully completed and documented and all problems are resolved.
• Application Packaging and Re-packaging services
• MSIX based application packages for new apps
• Provisioning and De-provisioning
• Autopilot based device Provisioning

Roles & Responsibilities

• Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.
• Experience creating collections, packages, applications within SCCM
• Should have strong experience in SCCM 2007 & 2012
• Experience in installation of Microsoft System Configuration Manager 2007-2012.
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
• Experience in deploying, troubleshooting, and managing Windows devices
• Must have excellent competency with SCCM, WSUS and other patching tools.