Digital and Retail Sales Associate - A Leading Role

Job Title: Digital and Retail Sales Associate

Job Summary: We are seeking a creative and detail-oriented Digital and Retail Sales Associate to join our team. The ideal candidate will play a crucial role in driving in-store retail sales, managing inventory and fulfillment on our e-commerce platforms, and executing effective social media strategies. This position requires a passion for both retail sales and social media, along with the ability to create engaging content, analyze performance metrics, and enhance the overall online customer experience.

Responsibilities:

1. E-commerce Management:

• Oversee and manage the day-to-day operations of our e-commerce platforms.

• Collaborate with cross-functional teams to coordinate promotions, sales, and product launches.

• Monitor inventory levels, track order fulfillment, and resolve customer inquiries related to online purchases.

1. Social Media Strategy:

• Develop and execute a comprehensive social media strategy aligned with overall marketing goals.

• Monitor social media accounts, including creating captions and engagement.

• Stay updated on industry trends and competitor activities to identify opportunities for improvement.

• Influencer research and outreach.

1. Retail Sales:
2. Greet customers and assist them in identifying their shopping needs.
3. Provide product information, answer questions, and offer recommendations.
4. Achieve and exceed personal and team sales targets.
5. Stay informed about product features, pricing, and promotions.
6. Ensure the store is clean, organized, and visually appealing.
7. Arrange merchandise displays to attract customer attention.
8. Monitor and restock inventory to meet customer demand.
9. Process customer purchases accurately and efficiently using POS (Point of Sale) systems.
10. Handle cash, credit, and other payment methods in accordance with company policies.

1. Analytics and Reporting:

• Monitor and analyze key performance indicators (KPIs) for e-commerce and social media efforts.

• Generate reports on website traffic, social media engagement, and sales performance.

Qualifications:

• High school diploma or equivalent.

• Prior retail and social media experience.

• Familiarity with popular e-commerce platforms and social media management tools.

• Strong written and verbal communication skills.

• Ability to handle sales transactions.

• Analytical mindset with the ability to interpret data and make informed decisions.

Benefits:

• PTO, Paid holidays, Health and 401k

• Commission on in store sales

• Professional development opportunities

• Employee discounts

• Collaborative and innovative work environment

If you are passionate about sales, social media, and driving online success, we invite you to apply and be a key player in our brand awareness journey!