Digital Product & UX Senior Manager - Sweetgreen

We are seeking a Digital Product and Design Senior Manager to drive sweetgreen’s digital experience vision and lead a team of product managers and user experience designers. The role is crucial in overseeing the development and enhancement of digital products with a strong emphasis on user-centric design. You and your team will deliver a vision, roadmap and product designs for our customer-facing products, while also maturing our capabilities based on your vision for the space. This role is not about “tell me what to do, and I’ll write the requirements”, this role is about guiding the team ideating and making the right decisions for our customers and company.

Your Responsibilities  

• Product Strategy: Develop and refine the digital product strategy in alignment with Sweetgreen's goals and objectives. This involves understanding market trends, user needs, and business requirements to guide product direction.
• Team Leadership: Lead a team of product managers and product designers to enable brand differentiating digital products. Work closely with business stakeholders, including executives, and internal teams, to communicate product vision, gather feedback, and ensure alignment on priorities and goals.
• Product Design: Drive the creation of intuitive, and seamless user experiences across digital platforms. This includes conducting user research, creating personas, journey mapping, wireframing, prototyping, and usability testing to inform design decisions.
• Product Development: Collaborate closely with cross-functional teams, including engineers, marketing, and operations, to define product requirements, prioritize features, and manage the product development from ideation to launch.
• Data-Driven Decision Making: Utilize data analytics, user feedback, and metrics to continuously evaluate product performance and identify opportunities for improvement. Make data-driven decisions to optimize user experience and drive business outcomes.
• Leading future state: Stay updated on industry best practices, emerging technologies, and design trends to drive innovation and maintain a competitive edge in the market. Encourage a culture of learning and experimentation within the team.

By effectively fulfilling these responsibilities, you will contribute to the development of successful digital products that meet user needs, drive business growth, and maintain a competitive edge in the market.

Your Accomplishments

• 10+ years of experience in digital product management role. Ideally a mix of startup and larger company, but what matters is what you have done. 
• Proven experience designing, maintaining a roadmap, and executing the vision behind it, complete with tradeoffs, dependencies, and positive returns on investment.
• Culture of ownership, collaboration, and results within blended corporate and partner teams
• Track record of delivering data-driven outcomes and insights, as well as influencing business and technology decisions.
• Passionate about food. Ideally, you know what you eat, and you realize how important it is to connect people and communities to real food. Both for people and for the planet.

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.