Digital Merchandising Coordinator - GOVX

As a Digital Merchandising (DM) Coordinator, you will be responsible for driving discoverability of the catalog (as measured by the percent of products and sellers that are shopped each month) and conversion (as measured by the storefront add-to-cart rate) for a set of collections. The expectation is that you will use your subject matter expertise of the collection, combined with market data and analytics to create a compelling and delightful shopping experience for members.

In service of these goals, you will work closely with the Catalog Operations team, Partner Success team and Category Managers. Typical activities include, but are not limited to, curating product, event and seller data, optimizing storefront collections and filters and supporting promotions on the marketing calendar.

Responsibilities
You are responsible for building and maintaining subject matter expertise on your assigned collections and to be an advocate for these collections within the company. This includes:

• Market Expertise: You should understand popular products, customer buying trends and competitors. For example, if you own the Sports & Outdoor collection, you should be intimately familiar with how REI, Cabela’s, Bass Pro Shop and Dick’s merchandise their sites.
• Customer Expertise: You should understand how members interact with your collections on the GOVX storefronts through analytics and purchase data.

You are responsible for curating product, event, and seller data to create a positive shopping experience. This includes:

• Product data
• Upload new Shop products and keep shop product data current, including pricing, inventory and seasonal catalog changes
• Update Shop product pricing to execute on promotions with the Marketing Calendar
• Map relevant products to primary categories in the GOVX taxonomy
• Tag products with relevant keywords to drive catalog discoverability
• QA product data against onsite search queries to ensure the most relevant products are optimized to appear in top searches
• Seller data
• Upload seller marketing images, including promo squares and tiles
• Map relevant sellers to primary categories in the GOVX taxonomy
• Manage modules on seller pages to create a compelling user experience, with a focus on cross-selling between sellers
• Event data
• Upload new events and keep event data current, including making sure they are mapped to the correct offers

You are responsible for optimizing storefront collections to create a compelling shopping experience for members across all relevant storefronts. This includes:

• Search the available global product catalog to find and map the most relevant and interesting products to our collections and manage the child-collection structure accordingly
• Ensure that only relevant products are showing up in collections (managed through accurate product data)

• Manage product mapping rules per collection to ensure the right products are being included in the collection
• Ensure the default sort order of products creates a compelling presentation
• Map relevant filters to each collection and ensure products are tagged correctly to achieve the desired filter results
• Manage modules to create a compelling user experience for each collection, with a focus on cross-selling between collections

You are responsible for measuring the performance of your collections using data reporting tools such as Google Analytics and Power BI and communicating these results throughout the organization as appropriate.

You are responsible for developing and maintaining effective working relationships with cross functional teams including Marketing, Customer Care, Logistics and Product.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• 1-2 Years’ experience in an office environment performing project-based work.
• 1-2 Years’ experience in ecommerce or retail preferred.
• Comfortable using complex equations and formulas in excel.
• Solution and results oriented.
• Passionate and mission driven.
• Strong attention to detail and ability to switch between projects without sacrificing quality and accuracy.
• Proven ability to multitask and deliver work with a high level of accuracy.
• Excellent organizational and time management skills and CRM experience preferred.
• Strong written and verbal communication skills.
• Superior analytical and math skills.
• Proficient in Microsoft Office and Google Analytics.

Supervisory Responsibilities
This position has no supervisory responsibilities.

Travel Requirements
No travel is expected for this position.

Work Location
This is a hybrid position that combines working onsite at the GOVX corporate office in San Diego, CA and working remotely from home. You will be required to report to the office a minimum of three days per week and work a full eight-hour shift each day from the office. Start and end times are flexible, but you will be required to be in the office during the core business hours of 9:30am - 2:30pm. The in-office days will be based on business needs to be set by your manager. No relocation allowance or visa sponsorship will be provided.

Position will require successful completion of a background check and drug testing prior to starting employment.

Benefits

• Flexible Time Off, Paid Sick Leave, Paid Holidays
• 401(k) plan with discretionary match available
• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Account (FSA), Health Savings Account (HSA)
• Voluntary benefits including Critical Illness, Group Accident, and Voluntary Life
• Employee Referral Program
• Gym on site.
• Collaborative work environment in a modern office, stocked with drinks and snacks.
• Lunch provided in office one day per week.
• Discounts on the GOVX website
  

Pay Range
$22.00 - $24.00 per hour, with benefits listed above.

AAP/EEO Statement
EOE. Veterans/Disabled

About GOVX, Inc.
Savings for Those Who Serve

GOVX was founded in 2011 to offer exclusive benefits to those who serve our country. The GOVX membership is comprised of current and former members of the American military, law enforcement, firefighting, medical services, and government personnel. We are dedicated to supporting these communities and to offering unique value to our members, while delivering an authentic platform for brands to reach our growing customer base. As the largest and fastest growing digital platform serving this deserving audience, we are committed to stretching the limits of ecommerce to deliver the best assortment for our members’ on-duty and off-duty needs.

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