Digital Health Literacy Coach - The George Washington University

I. DEPARTMENT INFORMATION

Job Description Summary:

At GW HealthDesk (HD), we promote the use of digital health tools to mitigate the effects of social determinants of health. Our mission is to introduce digital health tools in hard-to- reach communities to solve difficult problems associated with chronic disease. The tools we support help people manage their chronic illness and promote a healthier life. The challenge we face is to overcome social and economic barriers that limit the utilization of revolutionary healthcare tools. HealthDesk overcomes these barriers through academic-community partnerships and a culture of communication and trust with participants to improve digital health literacy.

GW HealthDesk began as a partnership with the Pennsylvania Avenue Baptist Church (PABC) to host mobile health education desk that held pop-up events throughout the D.C. area, specifically Wards 5, 7, and 8 of Washington D.C. With help from our community and GWU volunteers, HealthDesk has registered over 500 residents and assisted them in optimizing their phones and navigating digital health tools for chronic disease management. HD has an actively funded grant to provide digital health coaching services with a focus on residents of Wards 7 and 8 in Washington, DC.

GW HealthDesk is looking for a part-time Digital Health Literacy Coach. The coach will participate in digital health coaching, training, mentoring, supervising, organizing event tasks, participate in weekly meetings with HD team, student coaches and sponsors, and deliver in-person or telehealth coaching to community members and participants. The position will also manage and create coaching content, and training content.

Additionally, the position will assist with administrative tasks such as responding to email inquiries and assisting with other grant and student applications.

The role comes with data management responsibilities, which include Microsoft Office applications, Google Applications, Redcap data entry into EDC interfaces, mobile data capture through iPad, and report generation.

Responsibilities

• Coordinate and participate in virtual and mobile events which include recruiting volunteers, ordering supplies, and communicating with partner organizations.
• Perform administrative tasks such as scheduling team meetings and responding to email inquiries.
• Coordinate transportation for HealthDesk supplies, in case of in-person pop-up events.
• Write/Edit content for HealthDesk website.
• Deliver digital health coaching, which may include helping HealthDesk visitors or members navigate phone optimization settings, application downloads, and patient portal access.
• Coordinating funded project activities, data entry, and reports.
• Assist team with filming, editing, and developing training content.
• Complete assigned projects related to program needs.
• Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/ GED, or, a Bachelor’s degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training, and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

II. POSITION INFORMATION

Campus Location:

Foggy Bottom, Washington, D.C.

College/School/Department:

School of Medicine and Health Sciences (SMHS)

Family

Sub-Family

Stream

Level

Full-Time/Part-Time:

Hours Per Week:

25

Hiring Range

$23.00

Work Schedule:

Monday through Saturday, as needed in morning, afternoon, or early evening

Position Designation:

Telework:

No

Required Background Check:

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Position Type:

Posting Number:

T000740

Job Open Date:

11/13/2024

Job Close Date:

Open Until Filled:

Yes

Applicant Review Will Commence On:

Background Screening

Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.