Digital and Field Services Manager - Vallourec

SUMMARY OF DUTIES 

• Follow all company rules, policies and safety standards. 
• Follow all applicable instructions, specifications, and related to meet the company's objectives.
• Must be professional at all times when dealing with external and internal customers.
• Complete, pass and maintain qualification of the Smith System course of driving on company vehicles.
• Become fully proficient with all existing digital tools.
• Ability to coordinate, organize and animate efficient meetings with internal or external customers. 
• Gather feedback from digital tools users, analyze and forward findings to management/corporate.
• Develop and support internal process on manufacturing lines (threading lines, shipping and receiving...) 
• Develop training program for internal and external users.
• With the support of IT and corporate, set up systems at customer sites.
• Train all stakeholders and users (internal or external)
• Provide customer support for Level 1 troubleshooting.
• Utilize generated data to propose process improvement and other efficiencies.
• Propose new projects or digital tools and implement.
• Any other duties as assigned.

EDUCATION/EXPERIENCE:

• Associate’s Degree (Bachelor preferred) in Engineering, Business Administration, Marketing, Communications, or related field.
• Minimum of  4 years’ experience with OCTG or tubular related products
• 2-4 years’ experience in the oil field.

SPECIAL SKILLS 

• Computer Skills: Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.
• Knowledge of Inventory software; Order processing systems and Manufacturing software or equivalent combination.
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Write routine reports and correspondence
• Ability to speak effectively before individuals, groups of customers, vendors, or employees of organization.
• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

SUMMARY OF QUALIFICATIONS

• Business Acumen
  • Demonstrates knowledge of market and competition.
  • Develops and implements cost saving measures.
  • Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
• Organizational Support
  • Follows policies and procedures.
  • Completes administrative tasks correctly and on time.
  • Supports organization's goals and values.
• Customer Service
  • Responds promptly to customer needs.
  • Responds to requests for service and assistance.
  • Meets commitments.
• Planning/Organizing/Professionalism
  • Uses time efficiently.
  • Approaches others in a tactful manner.
  • Reacts well under pressure.
• Diversity/Ethics
  • Shows respect and sensitivity for cultural differences.
  • Promotes a harassment-free environment.
  • Works with integrity and ethically.
  • Upholds organizational values.
  • Treats people with respect.
  • Keeps commitments.
• Analytical/Problem Solving
  • Collects and researched data.
  • Works well in group problem solving situations.
  • Demonstrates attention to detail.
• Oral/Written Communication
  • Writes clearly and informatively;
  • Presents numerical data effectively;
  • Able to read and interpret written information.
  • Demonstrates accuracy and thoroughness.
  • Listens and gets clarification; Responds well to questions.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
• Quality
  • Monitors own work to ensure quality.
  • Looks for ways to improve and promote quality.
  • Meets productivity standards; Strives to increase productivity.
  • Demonstrates accuracy and thoroughness.
• Adaptability/Dependability
  • Able to deal with frequent change, delays, or unexpected events.
  • Follows instructions, responds to management direction; Takes responsibility for own actions;
  • Commits to long hours of work when necessary to reach goals;
  • Completes tasks on time or notifies appropriate person with an alternate plan.
  • Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Judgment
  • Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
  • Safety and Security - Observes safety and security procedures and leads by example

TRAVEL REQUIREMENT: 

• 30% of time traveling in U.S.