Digital Construction Specialist, SITECH at Carolina CAT
Charlotte, NC
About the Job
Join the Carolina Cat Team
As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.
Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.
We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.
Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.
Summary
The Digital Construction Specialist reports directly to the SITECH Professional Services Manager and is responsible for leading all aspects of 3D Modeling Services, Training, Support activities, and customer consulting within SITECH Horizon’s technology dealership. In addition, the Digital Construction Specialist will become certified to work with 3D design data and manage the outsourcing of specific data services. To be authorized to work with the Trimble software suite, the individual must have a background in civil engineering, construction management, and/or software engineering and must have extensive knowledge of Civil CAD programs and/or Trimble Business Center.
Essential Functions
- Sales Support (Construction Software)
- Prepare surface models for use with construction stakeout and machine guidance systems
- Provide quotes to clients for specific 3D modeling services
- Knowledge of and experience with Trimble Business Center Software (TBC), Trimble WorksManager, Trimble WorksOS, and GPS Products, including Caterpillar Grade GPS/Laser-based products, Trimble Base and Rover Products
- Knowledge of and experience with Trimble and Non-Trimble, biding & estimating, project management, Takeoff, and Fleet management software
- Resolve customer problems promptly (via telephone calls, job site visits, office calls, etc.)
- Travel to new customers’ sites to provide in-field training after the sale when required
- Assist sales and marketing with trade shows and events
- Workflow & Project Consulting
- Interpretation of 3rd party data sets. Examples include Autodesk Civil 3d, Carlson, Bentley, and Topcon
- Manage the activities of 3rd party 3D data service providers to ensure the competent performance of these services within the SITECH responsible region.
- Calculate volumes using collected survey surface information from various sources
- Collection and management of client data sets
- Management of file system structures to store, transfer, and archive project data
- Manage projects and relationships with 3rd party data service providers and project engineers
- Demonstrations and Training
- Become an expert on each product within Trimble’s and Caterpillars technology portfolio
- Manage and execute all preparation for a customer training program
- Prepare all material, training aids, and resources for each training session
- Work with SITECH Sales to improve current product offering
- Assist sales specialist with onsite demonstrations and customer events
- Able to teach in both classroom and field environments
- Drive revenue based upon data services and building new clients
- Provide classroom training to support Trimble Position Technologies
- Able to coordinate all training activities, including ordering materials, setting up computers and/or equipment, etc.
- Other duties as assigned
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.
Education and/or Experience
- Bachelor’s Degree in Civil Engineering or related experience
- Extensive survey and construction experience in Heavy Civil Construction, subdivision, general roading, street, and commercial site development areas.
- Extensive experience in advanced grading, 3D modeling, CAD and computers- AutoCAD, Micro station or Terramodel
- 2+ years in field survey experience using Trimble Equipment or comparable
- 2+ years training experience
- Able to hold 8-hour training classes from 1 to 5 days in length
- Able to teach in both classroom and field environments
- Able to revise current training programs and develop new programs as required
- Experienced professional with a full understanding of industry practices and company policies and procedures
- Capable of resolving a wide range of technical issues related to 3d data sets
- Strong problem-solving aptitude is required and must be very detail-oriented.
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions
- Interacts with senior internal and external personnel.
- Works with little instruction on day-to-day activities and general instruction on new assignments
- Available to travel overnight periodically
- Strong command of Written and Verbal English
Workplace Requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.
We are an Equal Opportunity Employer
We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.
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