Digital Channels & Connectivity Client Solutions Architect Manager - Payments - Executive Director - JPMorgan Chase
Chicago, IL
About the Job
Leverage your deep technical knowledge to reshape how clients experience our products and help to elevate every client interaction.
As a Client Solutions Architect Director in Digital Channels & Connectivity, you are a technical expert for a set of products. You are well-versed in the sales cycle and in designing solutions to address clients' complex problems. As a leader on your team with advanced technical capabilities, you leverage your skills to innovate on how products are solutioned, designed, enhanced, and modified, and create new ways for teams to successfully consult with clients to continuously improve their experience with the firm's products.
Job responsibilities
+ Supports deal teams from pre-sales stage for prospective clients (corporate & financial institutions) where complex technical expertise is required; provides client advisory, best practices, and core integration subject matter expertise solutioning for global payments, open banking APIs, file formats, and transmission methods
+ Understands client use-cases and presents scalable end to end solutions for managing payment acceptance, disbursements, and reconciliation strategies
+ Ensures that pre-work and technical solutioning is integrated into the client implementation process to aid a seamless client onboarding experience
+ Functions as subject matter expert across digital channels, open-banking and emerging technologies integration solutions; including API, host-host, web, SWIFT and mobile platforms
+ Advises Client Solutions Architect teams on the strategies and best practices for configuring and modifying the firm's existing products and solutions, often in partnership with Technology, to fit complex client use cases
+ Coordinates with clients and our Development and Delivery teams, drawing on technical knowledge, experience, and client feedback to lead product design and define the development requirements for enhancements
+ Engages Sales in solutioning and mandating deal stages on high-level pricing, pipeline planning, and account planning
+ Manages multiple deals/projects concurrently that may have competing priorities, resources, and timelines
Required qualifications, capabilities, and skills
+ Deep understanding of the technology aspects of the cash management landscape including:
+ Treasury Management (TMS), Enterprise Resource Planning (ERP), Finance, Accounts Payable and Receivable systems, and emerging Fintech platforms
+ Industry knowledge of payments products (Payments, Receivables, Liquidity, Trade, Foreign Exchange, Card, Merchant Acquiring) solutions and solid experience of related digital channels, open banking and emerging technologies product sets, including API, host-host, SWIFT, internet and mobile.
+ Expertise and experience in latest technical standards across payments and cash management domains (e.g. JSON, ISO 20022, SWIFT, etc.)
+ 5+ years of experience of Treasury, Cash Management or technical Product management oriented roles with specific emphasis on Treasury and Finance (AP and AR) related landscapes
+ 8+ years of experience or equivalent expertise working within a broad set of products to solve client use cases
+ Extensive experience in partnering with clients in a technology field with engineers
+ Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
+ Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
+ Driver of strong working relationships with clients, colleagues and cross-functional partners
+ Excellent organizational, time management and planning skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Jersey City,NJ $166,250.00 - $260,000.00 / year; Chicago,IL $147,250.00 - $235,000.00 / year
As a Client Solutions Architect Director in Digital Channels & Connectivity, you are a technical expert for a set of products. You are well-versed in the sales cycle and in designing solutions to address clients' complex problems. As a leader on your team with advanced technical capabilities, you leverage your skills to innovate on how products are solutioned, designed, enhanced, and modified, and create new ways for teams to successfully consult with clients to continuously improve their experience with the firm's products.
Job responsibilities
+ Supports deal teams from pre-sales stage for prospective clients (corporate & financial institutions) where complex technical expertise is required; provides client advisory, best practices, and core integration subject matter expertise solutioning for global payments, open banking APIs, file formats, and transmission methods
+ Understands client use-cases and presents scalable end to end solutions for managing payment acceptance, disbursements, and reconciliation strategies
+ Ensures that pre-work and technical solutioning is integrated into the client implementation process to aid a seamless client onboarding experience
+ Functions as subject matter expert across digital channels, open-banking and emerging technologies integration solutions; including API, host-host, web, SWIFT and mobile platforms
+ Advises Client Solutions Architect teams on the strategies and best practices for configuring and modifying the firm's existing products and solutions, often in partnership with Technology, to fit complex client use cases
+ Coordinates with clients and our Development and Delivery teams, drawing on technical knowledge, experience, and client feedback to lead product design and define the development requirements for enhancements
+ Engages Sales in solutioning and mandating deal stages on high-level pricing, pipeline planning, and account planning
+ Manages multiple deals/projects concurrently that may have competing priorities, resources, and timelines
Required qualifications, capabilities, and skills
+ Deep understanding of the technology aspects of the cash management landscape including:
+ Treasury Management (TMS), Enterprise Resource Planning (ERP), Finance, Accounts Payable and Receivable systems, and emerging Fintech platforms
+ Industry knowledge of payments products (Payments, Receivables, Liquidity, Trade, Foreign Exchange, Card, Merchant Acquiring) solutions and solid experience of related digital channels, open banking and emerging technologies product sets, including API, host-host, SWIFT, internet and mobile.
+ Expertise and experience in latest technical standards across payments and cash management domains (e.g. JSON, ISO 20022, SWIFT, etc.)
+ 5+ years of experience of Treasury, Cash Management or technical Product management oriented roles with specific emphasis on Treasury and Finance (AP and AR) related landscapes
+ 8+ years of experience or equivalent expertise working within a broad set of products to solve client use cases
+ Extensive experience in partnering with clients in a technology field with engineers
+ Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
+ Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
+ Driver of strong working relationships with clients, colleagues and cross-functional partners
+ Excellent organizational, time management and planning skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Jersey City,NJ $166,250.00 - $260,000.00 / year; Chicago,IL $147,250.00 - $235,000.00 / year
Source : JPMorgan Chase