Digital Business Analytics Lead Analyst (myCigna Web & Mobile) - Hybrid - Cigna

The D&A Strategy Execution's Digital Product Analytics team is seeking an Analyst with proficiency in data analysis, business intelligence, and digital analytics. The successful candidate will leverage data to create data models and perform analysis to uncover digital customer/client value potential. Key responsibilities include providing strategic digital, business, and marketing recommendations; advising on the strategic use of customer and client data; promoting data analytics awareness across the client base and enterprise; and ensuring efficient system implementation and integration. The role requires a blend of technical ability, strategic thinking, and a deep understanding of digital analysis.

This role on our Digital Product Analytics team is an exceptional opportunity to deepen your understanding of digital data and product strategy integration. The role offers is a stepping stone towards future leadership roles within the digital and analytics landscape through learning to integrate data analysis into product strategy.

Responsibilities

• Independently develop and implement data analytics decision tools and business case models in collaboration with the Digital Website and Apps Analytics team
• Formulate hypotheses, plan tests, and execute A/B testing on product performance, utilizing a strong understanding of experimental approaches in product launch strategies. Follow up with go-live value measurements to assess strategy effectiveness
• Generate insightful reports and monitor the product performance to identify customer behaviors and trends, providing a deeper understanding of user engagement
• Apply structured problem-solving frameworks to identify key growth and profitability drivers of a regional insurance portfolio, and to highlight business issues or opportunities
• Translate statistical conclusions into business solutions and facilitate successful implementation in a cross-functional and decentralized global business environment
• Proactively provide innovative, customer-focused recommendations to all sales and distribution channels to maintain existing Business Partner relationships and secure business opportunities in an agile environment
• Support the Digital Product team as required, providing analytics expertise where needed
• Develop scalable standard practices for digital analytics and insight generation, ensuring consistency and efficiency across the business
• Collaborate effectively with team members situated across different geographies, fostering a unified and productive working environment

Qualifications

• 2+ years' of strong relevant analytics experience in two or more of the following disciplines - digital analytics, digital product management, data visualization, hypothesis testing, and insight generation
• A high level of skill using SQL and ETL to wrangle and transform data
• Experience with data visualization (Tableau preferred) to create dashboards
• Demonstrated strong communication and presentation skills that produce high quality results
• Ability to produce actionable insights through collaboration in a matrix team environment
• Understanding of health care industry is a plus

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 76,700 - 127,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.