Digital Account Manager - The Planet Group

Planet Interactive is seeking a Digital Account Manager to join a well-known pharmaceutical company.

• Pay: $30-$32/hr depending on experience 
• Location: Hybrid (3 days on-site) in Mettawa, IL

The Digital Account Manager serves as the primary liaison between the client's Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

Digital Account Manager Responsibilities:

• Maintain knowledge of the client's guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem-solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.
• Collaborate with the brand team in the development of creative briefs.
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

Digital Account Manager Accountability / Scope:

• Reports to the client's Ad Agency Associate Director / Group Account Manager.
• Partners with creative team on project initiatives.
• Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget.
• Adherence to all company-wide financial policies.

Digital Account Manager Qualifications:

• Bachelor's degree required.
• Master’s degree or equivalent related project or functional experience is desirable.
• Total account management experience – minimum of 2-4 years.
• Pharmaceutical industry experience preferred (both U.S. and Global).
• In-house ad agency/ad agency experience a plus.
• Excellent communications skills: verbal, presentation, written.
• High energy, positive, organized individual who is comfortable in a high-visibility role.
• Ability to manage high volume project scope in a fast paced creative environment.
• Great collaborator with ability to focus on both the big picture and small details.