Digital Account Manager at The Planet Group
Mettawa, IL 60045
About the Job
Job Description
Planet Interactive is seeking a Digital Account Manager to join one of our well-known global pharmaceutical clients.
Pay: $35-$40/hr depending on experience
Location: Hybrid (3 days on-site) in Mettawa, IL
The Digital Account Manager serves as the primary liaison between the client's Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.
Digital Account Manager Responsibilities:
Pay: $35-$40/hr depending on experience
Location: Hybrid (3 days on-site) in Mettawa, IL
The Digital Account Manager serves as the primary liaison between the client's Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.
Digital Account Manager Responsibilities:
- Maintain knowledge of the client's guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
- Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
- Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
- Demonstrate critical creative thinking and problem-solving skills.
- Demonstrate clear and concise written and verbal communication skills.
- Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
- Demonstrate leadership in conflict resolution to facilitate effective outcomes.
- Possess ability to work in a high-volume, rapidly paced environment.
- Collaborate with the brand team in the development of creative briefs.
- Recommend key promotional tactics that align with the strategy and goals of the brand.
- Issue clients contact reports to ensure key information is being quickly communicated to all involved stakeholders.
- Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
- Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
- Develop annual forecasts.
- Conduct financial reconciliations on a monthly basis.
- Track time on a daily basis.
- Reports to the client's Ad Agency Associate Director / Group Account Manager.
- Partners with creative team on project initiatives.
- Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget.
- Adherence to all company-wide financial policies.
- Bachelor's degree required.
- Master’s degree or equivalent related project or functional experience is desirable.
- Total account management experience – minimum of 4-6 years.
- Pharmaceutical industry experience preferred (both U.S. and Global).
- In-house ad agency/ad agency experience a plus.
- Excellent communications skills: verbal, presentation, written.
- High energy, positive, organized individual who is comfortable in a high-visibility role.
- Ability to manage high volume project scope in a fast-paced creative environment.
- Great collaborator with ability to focus on both the big picture and small details.