Diagnostic X-Ray Supervisor - Rome Memorial Hospital

Title: Diagnostic Supervisor
Reports To: Medical Imaging Operations Manager

DUTIES and RESPONSIBLITIES:

In addition to the basic job description for Medical Imaging's Leadership Team, the Diagnostic Supervisor position specifically includes the following responsibilities:

Daily Operations:

•Provides oversight of daily operations in Diagnostic Imaging
•Serves as Radiologist liaison for issues regarding quality, safety, and adjustments to protocols
•Maintains monthly schedule for x-ray department at two imaging locations for eleven FTE's
•Evaluates PTO requests with regard to availability of backfill to maintain volume
•Secures staff coverage during short staffing times
•Monitors and orders supplies for two imaging sites
•Performs initial investigation/data collections for timely resolution of patient complaints
•Audits billing/charges as appropriate- contacts finance with billing corrections and requests creation of new charge codes as needed
•Manages equipment issues in a timely manner
•Escalates issues to Operations Manager or Director in a timely manner, as appropriate

Staffing Oversight:

•Assists Operations Manager with interviewing and selecting new diagnostic x-ray employees
•Prepares 30/90 day initial evaluations for new hires, and annual performance evaluations for 19 employees
•Maintains oversight of the Image Quality program which includes at least annual image quality specific evaluations for all technologists performing x-rays, including follow up training, plans of correction, and documentation as appropriate in the event of quality issues
•Develops in-services and training for diagnostic x-ray staff
•Utilizes Net Learning and iSolved systems reporting capabilities to ensure diagnostic x-ray staff remain in compliance with mandatory SLM's, annual health requirements, competencies, NYSDOH licensure, and BLS
•Provides communication to existing, new, and per-diem diagnostic x-ray staff regarding department and organization wide information, changes, policies, and staff compliance
•In collaboration with MI Operations Manager, executes appropriate Plans of Correction to address violations of policies, Standards of Behavior and/or Standards of Performance, and provides coaching, documentation, and recommendations of further disciplinary actions as needed.

NYSDOH Related Duties:

•Maintains regulatory equipment logs and schedules preventative and emergency maintenance on eleven pieces of imaging equipment in accordance with manufacturers' recommendations and NYSDOH requirements.
•Maintains QC, QA, department policies, radiation badge readings, and all other required documentation in a state of "inspection readiness" with regard to diagnostic x-ray requirements for NYSDOH and HFAP surveys.
•In conjunction with Operations Manager, completes biennial NYSDOH surveys at two x-ray locations with no avoidable major citations.

Other Roles:

•Serves as clinical instructor for Mohawk Valley Community College Radiologic Technology program
•Serves as PACS system, CR , C-Arm, Portable, and Fixed digital x-ray super user
•Serves as "system downtime" point person and has a full working understanding of recovery procedures to return to "uptime" status
•Serves as point person for Medical Imaging Department in absence of Director and Operations Manager, escalating issues to VP, MI Department Chairman, and/or Nursing Supervisor as appropriate.

Committees and Meetings:

•Serves on the Radiation and MRI Safety Committee, providing repeat/reject analysis data and addressing other issues related to radiation safety and diagnostic x-ray
•Attends and provides meaningful input at monthly MI Leadership meeting
•Prepares report for and attends Daily Huddle in absence of MI Operations Manager or Dept Director
•Attends or participates in other meetings or workgroups in a meaningful way, as assigned by Operations Manager or Dept Director

Demonstrates Excellence and Leadership
•Leads by example with regard to Standards of Behavior and Standards of Performance.
•Demonstrates excellent interpersonal and communications skills with all stakeholders: patients, staff, and providers.
•Demonstrates interest in, and understanding of, growth, revenue, opportunities, and challenges
•Serves as diagnostic x-ray champion for modality specific, MI department specific, or organization-wide performance improvement initiatives
•Participates in and contributes to MI department and organization wide voluntary activities (parade, wellness fairs, community events) on an ongoing basis
•Demonstrates superior technical quality as evidenced by annual image quality evaluation and ongoing feedback by Radiologists.
• Maintains proficiency with and serves as trainer for specialty exams per needs of department (bone density, interventional procedures, OR)
•Provides valuable input for staff retention and recruitment
•Provides valuable input for new proposals
•Provides valuable input for budgetary purposes