Diagnostic Uploader - Veterans Evaluation Services - Maximus
Charleston, SC 29401
About the Job
Maximus is currently hiring for Diagnostic Uploaders to join our Veterans Evaluation Services (VES) team in Houston, TX office. The Diagnostic Uploader is responsible for uploading veteran diagnostic results to their case, ensuring accuracy and correctness of information, and updating as needed.
Essential Duties and Responsibilities: - Review report from top to bottom. Make sure the name, DOB, Test and facility match (always checking to make sure no other Veteran is attached to the PDF); - Mark Test status seen as needed. Make sure diagnostic test date matches unless it is a prior results; - Check for DX mileage on VBA cases (VHA does not have mileage); - Double check all CPT codes and match the CPT codes on reports. If they do not match make corrections; - Confirm what was ordered is uploaded. Comment on what was not ordered; - Double check and confirm that no other Veteran's information was uploaded to the case; - Assist others when they need a second review; Additional Duties and Responsibilities: - Answer questions pertaining to diagnostic results or calling on late diagnostic issues; - Training new employees; - Ensure uploads are low and do not overflow; - Reviewing comments and cases comments; - Review diagnostic mail from facilities and confirm we have all diagnostics for Billing to pay out; - Review prior reports from Veterans and VBMS; - Email diagnostic report tracking specialist when needing a late diagnostic; - Other duties as assigned. Knowledge/Skills/Abilities - Knowledge of Medical terminology and HIPAA Regulations; - Knowledge of CPT codes; - High levels of organization, time management, job prioritization, multi- tasking and interpersonal skills necessary to provide effective work atmosphere and to develop as well as to maintain a productive working relationship with staff members, veterans, physicians and VA; - Effective and concise communication skills necessary to provide information in a courteous and comprehensive fashion (oral and written) with the goal of positive resolution(s); - Proficient working knowledge of Microsoft Word, Excel, Outlook and Power Point; - Advanced multi- tasking skills; - Knowledge of company policies and procedures.
Minimum Requirements
Minimum Qualifications: - High School Diploma or GED required; - Some College preferred.
- Must live in or near Houston, TX
- Ability to complete a 3 week training 8am-5pm CT Monday - Friday fully onsite in the Houston office required
- Ability to work a shift of 1pm-10pm CT Monday - Friday or 3pm - 12am CT Monday - Thursday and Saturday required
- Medical records or medical billing experience preferred
Home Office Requirement s:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net )
- Preferred Windows or Mac (no Chromebooks)
OS for Windows - Windows 10 or newer
OS for Mac - Big Sur (11.0.1+); Catalina (10.15); M acOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.