Development Team Lead - Claims Solutions

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

As a Team Lead, you will play a vital role in guiding a team of software developers, ensuring the quality of software produced is consistently high. You will work closely with your Engineering Manager along with project, product, and QA teams to refine processes, address challenges, and boost efficiency. Your role includes collaborating with product management and UX teams to share feedback and ensure development aligns with the company's objectives.

Your responsibilities encompass not only the overall performance of your team but also your own individual contributions as a developer and programmer. You will be expected to identify areas for improvement within the team and yourself, setting and achieving realistic goals, and tracking performance through appropriate metrics. Balancing your duties as a manager and an active member of the development team is a key aspect of your role.

In cases of underperformance, your role as a coach becomes crucial. You will provide guidance to enhance both individual and team performance. Tough decisions might be required if performance issues persist, including addressing employment status after thorough documentation and review.

Your role is integral to ensuring that project deadlines are met and the software developed meets high quality standards. The ideal candidate for this position would be someone with substantial experience in software development and the capability to effectively lead and contribute to the team. Strong technical skills should be matched with soft skills such as communication, negotiation, and conflict resolution. Familiarity with agile methodologies, along with the ability to work well under pressure and meet challenging deadlines, is also essential.

• Team Leadership and Management: Lead a team of software developers, ensuring high-quality software production and fostering team morale. This includes team building, training, and managing overall team performance.
• Performance Management and Improvement: Oversee individual and team performance, identify and address performance gaps, provide coaching to underperforming members, and make informed decisions on employment status based on performance evaluations.
• Hands-On Software Development: Actively contribute to coding and development tasks. Stay up-to-date with the latest technologies and programming techniques to lead by example and provide technical guidance to the team.
• Project and Deadline Management: Accountable for meeting project deadlines and delivering high-quality software products. This involves goal-setting, tracking progress, and ensuring adherence to set objectives and deadlines.
• Collaboration and Coordination: Work closely with project, product, QA, and QA UI Automation managers to optimize team processes and get work done. Collaborate with UX and product teams for feedback and direction, and coordinate with other teams and engineering leadership on code changes, architectural decisions, and product releases.
• Code Management and Reviews: Manage the code architecture and quality standards for the product(s), including reviewing and approving pull requests, resolving build issues, and being the ultimate decider in code reviews.
• Technical Planning and Execution: Handle technical card planning, breakdown, architecture, and estimation. Provide level of effort (LOE) estimates and work with the project manager to determine achievable goals within time frames. Track and advocate for addressing technical debt.
• Process Improvement: Work with the project managers, QA leadership, and product management on process enforcement, improvement, and execution. Address technical and process concerns and help remove technical impediments for the team.
• Resource and Tool Management: Collaborate with engineering leadership to set up and maintain tools, software, servers, and other resources needed by the team. Manage device inventory and hardware requests.
• Documentation and Knowledge Management: Maintain the team’s documentation pages with up-to-date and useful information.
• Cross-Team and Departmental Coordination: Coordinate with engineering leadership and other departments to align functionalities and decrease meeting overhead.
• Customer and Client Interaction: Effectively interact with customers, clients, and other employees, providing feedback for product enhancements and applying root cause analysis to improve processes.
• Continuous Integration and Release Management: Set up and maintain Continuous Integration tools and processes. Manage the building and release of Release Candidates (RCs).
• Participation in Agile Processes: Engage in agile ceremonies including planning meetings, retrospectives, daily stand-ups, and other relevant meetings.
• Hire Top Performers: Filter and conduct interviews with potential candidates. Ultimately recruit developers who will enhance the team's performance and contribute to its success.

• Management and Leadership Ability: Track record in managing software development teams, including coaching and addressing performance issues – or strong aptitude to do so.
• Performance Tracking: Ability to monitor both team and individual performance metrics effectively.
• Communication Skills: Proficiency in email and team chat communication, with a responsive and clear communication style.
• Work Ethic: Willingness to work extra hours and be on-call as required.
• Deadline and Quality Management: Ability to lead teams to meet deadlines and produce high-quality software.
• Software Development Expertise: Strong background in software development, indicating a deep understanding of the technical aspects of the role.
• Collaboration Skills: Ability to work well with others and contribute positively to a team environment.
• Agile Methodology Knowledge: Excellent understanding of agile methodologies like Scrum and Kanban, along with the fundamentals of iterative and incremental development.
• Organizational Skills: Strong planning, coordination, and organizational abilities.
• Independence: Ability to work independently to achieve exceptional results.
• Interpersonal Skills: Superb written, verbal communication, and interpersonal skills.
• Deadline Management: Proficiency in working under demanding deadlines and prioritization skills.
• Problem-Solving and Conflict Management: Strong capabilities in analyzing issues and managing conflicts.
• Technical Proficiency: Familiarity with tools like MS Office, JIRA, Confluence, etc.
• Advanced Software Development Knowledge: A high level of experience and ability in software development.
• User Experience Consideration: Ability and willingness to consider UX and product design in engineering.
• Negotiation Skills: Capability to work and negotiate with various stakeholders, including product owners and upper management.
• Reading and Response Skills: Ability to quickly comprehend and respond to various forms of communication.
• Presentation Skills: Competence in presenting information effectively to different groups.
• Coachability and Collaboration: Must be open to feedback and excel in a collaborative environment.
• Reliability: Demonstrated reliability in professional contexts.
• Teamwork and Problem-Solving: Strong teamwork abilities and problem-solving skills.
• Work Ethic and Passion: Dedicated to excellence, hardworking, and passionate about agile methodologies and engineering culture.

Technical Qualifications:

• Excellent development skills and fluent in: C#, WPF, .Net, SQL, XML, JSON, MVC.
• Good development skills including writing clean code, design patterns, SOLID, writing maintainable and flexible code, and code architecture.

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For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

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