Development Coordinator - Dog Tag Bakery

About Us

For nearly 10 years, Dog Tag has empowered veterans with service-connected disabilities,

military spouses, and caregivers to find renewed purpose and community through an

innovative business and entrepreneurship-focused fellowship program. Fellows gain

business skills in both the classroom and in practice at Dog Tag Bakery, our Washington,

D.C.-based social enterprise. The Fellowship Program integrates holistic and experiential

learning, challenging fellows to apply their knowledge in their thriving, real-world bakery.

Dog Tag supports our fellows, as well as our growing alumni network (currently at 213

alumni), with ongoing peer and professional guidance to help them successfully

transition—both personally and professionally—from military to civilian life.

In 2022, Dog Tag opened a second site in Chicago, and will soon host its fifth cohort there

along with its 19th in Washington, D.C.

For more information on Dog Tag, please visit www.DogTagInc.org.

About the Role

The Development Coordinator will help ensure Dog Tag is able to secure, track, and

steward the funding needed to meet or exceed its annual philanthropic revenue goals and

implement its programs. The Development Coordinator will take the lead for managing

back-of-house/behind-the-scenes development systems including ensuring timely and

excellent gift processing and acknowledgment. In addition, the Development Coordinator

will be a thought partner to the Chief Development Officer (CDO) working to execute the

annual development plan, including the necessary campaigns, donor stewardship efforts,

prospecting, and project management.

The ideal candidate will have strong problem-solving and troubleshooting skills, eager to

support Dog Tag in achieving revenue goals, executing fundraising efforts, and be the

front-line contact for all things Salesforce. This person should be efficient at handling

multiple priorities, working efficiently, and taking initiative.

The Development Coordinator can expect her/his/their work to include:

Gift Processing and Donor Stewardship:

● Ensures smooth, easy experience for online and offline donors

● Processes all off-line donations in a timely fashion

● Ensures that all donors receive a gift and tax acknowledgment within 48 hours to

one week.

● Supports the execution of Dog Tag’s donor stewardship plan (prompts CDO and

CEO when needed)

Fundraising Support:

● Supports the CDO by project managing annual appeals, including creating first

drafts of content

● Conducts prospect research on individual major donors, and corporations and

foundations

● Ensures all prospect research, meeting notes, and forward-facing tasks are

recorded and assigned in Salesforce

● Prompts the CDO and CEO on upcoming tasks relevant to donors individual

cultivation plans

● Creates and customizes pitch decks and other development collateral to share with

all donor relationship managers

CRM Management:

● Salesforce manager for development: responsible for establishing, monitoring, and

training Dog Tag staff on standard operating procedures (SOP) and use protocols

within the system to maintain a high degree of data integrity and hygiene for all

development-related records

● Ensures connected systems are synced and data is flowing seamlessly and

regularly

● Processes and acknowledges gifts daily; weekly, monthly, and annual data reporting

out of the system

● Works closely with the CDO and CEO to ensure all real-world interactions with

donors and partners are faithfully recorded in the system

● Creates and manages campaigns to track and distinguish various appeals’

performance

● Conducts donor data entry and monitor data for accuracy

Data Reporting and Evaluation:

● Designs, updates, and maintains donor reports to support the CDO and CEO’s

evaluation and action-planning efforts

● In conjunction with the accounting team, supports monthly revenue reconciliations

To be maximally successful in this role, you need to be:

● A stickler for details and quality

● A creative thinker willing to test out new ideas

● A strong self-motivator

● An exceptional communicator

● Dedicated to data and systems and ready to utilize Dog Tag’s systems to project

manage all development work for the team

● A caretaker of sensitive information about donors, volunteers, and the Dog Tag

community

You need to have:

● 2-3 years in nonprofit fundraising and/or fundraising systems

● A sincere commitment to Dog Tag’s mission

● CRM experience REQUIRED; Salesforce experience strongly preferred

● Experience with CRM software integrations

● Innate interest in fundraising

● Ready and adept communicator in both casual and formal scenarios

● Natural self-starter who sees the work, does the work, and shares the work

● Confidence to defend a good idea, recognize a mediocre one, and change a bad

Idea

Dog Tag Inc. is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, disability, protected veteran status, or any other protected characteristic prohibited by state or federal law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.