Development Campaign Manager 

Reports to Development Marketing Director

The Development Campaign Manager is responsible for contributing to Word on Fire’s annual giving fundraising efforts, primarily by managing and enhancing the success of the annual direct mail response program. This role is responsible for writing compelling solicitation letters and other content that motivates and affirms existing donors and attracts new supporters to our mission. The role requires a deep understanding of the voice, values, and messaging of Bishop Robert Barron and Word on Fire. The Development Campaign Manager will coordinate with the Development Marketing Director and a third-party partner to develop, implement, and track multi-channel campaigns and continue the growth of this vital fundraising initiative. This position is an integral member of an expanding Development team at an exciting time of growth for Word on Fire.

Location: Elk Grove Village, IL

Employment Type: Full-time

Responsibilities

• Collaborate with the Development Marketing Director and third-party partner to serve as project manager of an annual monthly direct mail campaign program and grow the initiative over time to increase revenue in support of the mission of Word on Fire

• Develop all direct mail campaign materials and themes through extensive copywriting of segmented versions of campaign letters, remit forms, acknowledgement letters, email versions of campaigns, website landing page text, and other collateral materials; contribute to non-direct mail, development marketing copywriting as needed

• Collaborate with Design, Publishing, Distribution, and other departments to acquire necessary campaign collateral on tight deadlines

• Create and edit website content for fundraising campaign web pages via WordPress

• Build, write, and edit segmented direct mail follow-up email campaign messages using ActiveCampaign

• Manage the relationship and work closely with third-party partner to meet all production and delivery deadlines of direct mail campaigns

• Work closely with third-party partner to ensure timely processing of all direct mail returns and troubleshoot any issues

• Support the development team in processing of direct mail donation information in CRM (Bloomerang)

• Participate in WOF’s strategic stewardship initiative to personally call donors who meet certain criteria

• Field donor and prospective donor questions via email (Help Scout) and phone (RingCentral)

• Add and update donation and donor information in CRM (Bloomerang) on a timely basis

• Assist in donor identification, cultivation, solicitation, and management

• Assist with other fundraising initiatives as needed, including online campaigns, special events, grant applications, and sponsorships

• Other duties as assigned

Requirements

• Bachelor's Degree in communications, marketing, journalism, or related field or equivalent experience

• Minimum 3 years’ experience (5+ years preferred) in marketing, fundraising, or direct mail campaign management

• Minimum 2 years’ experience writing effective and compelling fundraising solicitation material

• Experience with Raiser’s Edge, Bloomerang, or other donor database software

• Excellent written and verbal communication skills

• Strong interpersonal skills and willingness to talk on the phone

• Strong project management skills and ability to juggle multiple projects and priorities

• Ability to speak with people from a variety of backgrounds and patiently troubleshoot any customer service issues they are facing

• Commitment to the mission of Word on Fire

Desired Qualifications

• Experience working in non-profit fundraising

• Knowledge of fundraising and direct mail best practices

• Experience with WordPress or other online content management system

• Basic knowledge of HTML

• Experience with Google Drive and Monday.com

• Familiarity with the work of Bishop Barron and Word on Fire

Mission

Word on Fire Catholic Ministries is a nonprofit global media apostolate that supports the work of Bishop Robert Barron and reaches millions of people to draw them into—or back to—the Catholic faith.

Word on Fire is founded upon and intent on prioritizing its Catholic religious mission and principles above all else. Word on Fire's religious mission may therefore require that it make employment decisions based on an individual's religion and adherence to the principles of the Catholic Church.

Employee Benefits

Word on Fire offers its team members a robust benefits package that includes:

• Competitive compensation

• Work-from-home Wednesdays and up to 20 additional work-from-home days throughout the year

• Several 100% Word on Fire-paid insurance benefits: life, short-term disability, and long-term disability

• Other insurance benefits: medical, dental, vision, HSA, FSA, accident, critical illness, and hospital indemnity

• A retirement plan with a 3% target employer contribution

• Generous paid time off and paid holidays

• Paid parental leaves at 100% of base salary

• Access to Word on Fire’s incredible wealth of content and resources and more!