Developer / Analyst – OnBase ECM and PeopleSoft at Tacoma Community College

Tacoma, WA

About the Job

Who We Are

Priority Consideration Date: January 29, 2025

Located in the scenic Puget Sound area with Mount Rainier in the distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.

To grow our workforce, we are seeking creative, collaborative faculty who are reflective of the diverse community we serve. Tacoma Community College is a public Associate- and Bachelor’s-granting institution that serves a student-body of approximately 10,000 students. Our students are 48% students of color, 60% female, and have a median age of 26. We embrace our identity as a community college. Our faculty are engaged in innovative work to improve student retention and program completion, and community success. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty.

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, neurodivergent people, and the LGBTQIA2+ community. To this end, TCC seeks applicants who:

Value intellectual curiosity and innovative teaching.
Welcome difference and model respectful interaction with others.
Recognize and honor the important role that diversity brings to an educational community.
Have experience teaching or doing research in Native/Indigenous communities.
Are committed to educating a racially and socioeconomically diverse student population.
Are committed to teaching in a community college setting.
Care deeply about student success.
Intentionally support and promote efforts related to equity, diversity, and inclusion.
Honor TCC’s mission promoting equitable access to educational opportunities.
Reflect the diversity of our community.

Position Summary
The OnBase developer and PeopleSoft technical analyst is a key member of our technology team responsible for designing, developing, implementing, and maintaining solutions within the OnBase Enterprise Content Management (ECM) platform and PeopleSoft data analysis and reporting system. This role involves providing outstanding customer satisfaction by collaborating with cross-functional teams to understand college business operations requirements, designing efficient and effective solutions, improving workflows and providing support in achieving strategic and tactical goals.

Essential Functions

System Development: Design, develop, and implement custom solutions and workflows, within the OnBase ECM and PeopleSoft environments to meet business requirements.
Customization: Customize OnBase ECM configurations to optimize functionality and user experience. Analyze and develop tables, data, and reporting for PeopleSoft to address specific business needs and improve overall system performance.
Collaboration: Work closely with the Information Technology department, system administrators, and end-users to gather requirements, understand workflows, and provide technical expertise to enhance OnBase ECM and PeopleSoft reporting capabilities.
Troubleshooting: Investigate and resolve technical issues, bugs, and system errors in collaboration with support teams, ensuring the reliability and stability of OnBase ECM and PeopleSoft data analysis and reporting.
Documentation: Maintain comprehensive documentation of development processes, system configurations, and integrations for future reference and team knowledge sharing.
Quality Assurance: Conduct thorough testing of developed solutions to ensure they meet functional and performance requirements, and participate in quality assurance processes.
Training: Provide training and support to end-users on new features, enhancements, and best practices related to OnBase ECM and PeopleSoft.
Continuous Improvement: Stay abreast of industry trends, updates, and new features within OnBase and PeopleSoft to continuously improve and optimize our systems.
Perform the related duties: as required and deemed appropriate in support of the Information Technology Department to accomplish assigned responsibilities and functions of the office.

Qualifications

Duties of the position require knowledge, skills, and abilities:

Strong analytical and problem-solving skills.
Ability to analyze business needs and translate them into technical solutions.
Strong, effective organizational and interpersonal skills, and customer-service and teamwork oriented.
Excellent communication skills including verbal, written, and active listening.
Effectively carry out work processes to achieve individual and organizational goals.
Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks, and solve problems efficiently and promptly.
Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions.
Communicate promptly and responsively to the needs of the department and college community.
Ability to work effectively and collaboratively with clients, staff, and management with minimum direction.
Ability to manage multiple competing priorities and work under pressure in high-stress situations.
Dependability, accountability, and the ability to maintain progress on tasks without supervision.
Critical thinking skills and strong skills in consensus-building and problem-solving.
Understanding of college and community organizations.
Ability to relate well to diverse populations, students, faculty, staff, and the general public in a friendly, courteous, respectful, and professional manner.
An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
Ethics, integrity, and sound professional judgment.

Duties of the position required experience:

Bachelor’s Degree in Computer Science or related field from an accredited college or university or equivalent education and experience.
Two years of experience with large relational databases such as Oracle, MS SQL, etc
Experience with PowerShell/scripting languages
Experience with .NET framework
Experience with Azure SSO integration
Experience gathering customer requirements and converting them to use cases
Experience with programming of API calls
Developing ETL tasks in SSIS to support multiple systems or applications where data import or export is necessary for system requirements. This can include developing and supporting SQL Server interfaces for other TCC applications.

Preferred Experience:

OnBase Certified Workflow Administrator (OCWA)
OnBase WorkView Certification (OCWV)
OnBase Certified Application Programming Interface (OCAPI)
OnBase Certified Support Engineer (OCSE)
Experience with mainstream IDEs such as Visual Studio
Experience with PeopleSoft administration and data reporting

Required conditions of employment:

Successful completion of a criminal history background check.

Application Process

Complete application packages must include the following.

Tacoma Community College online application.
Resume & cover letter describing how your educational background and experience align with the responsibilities and qualifications.
Copies of transcripts for all colleges and universities attended.
Cultural Diversity Statement as prompted below:
- Tacoma Community College is committed to creating and supporting a multicultural climate that welcomes, fosters, respects, and celebrates diversity. Please attach a statement (maximum two pages) describing your experiences with other cultures and communities, your level of cultural self-awareness, and how you have integrated both experience and self-awareness into your living/working environment.

Terms of Employment
This is a full-time administrative position contracted on an annual basis. The salary for this position is $102,000 - $107,148. Ta coma Community College offers a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/ . Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by the National Clearinghouse. International degrees will be verified for U.S. equivalency. Successful completion of a criminal history background check is required upon employment.

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Building 7, 253-566-5328. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Tacoma Community College
Human Resources
6501 S 19th St Bldg. 14, Tacoma WA 98466
www.tacomacc.edu/about/employment

The benefits information presented on this page is a summary of College provided benefits. This information is subject to change and is subject to the provisions of any legislative mandates and College policy changes. For more detailed information about Tacoma Community College (TCC) benefits, please do not hesitate to contact the College benefits coordinator at (253) 566-5024.

TCC offers a comprehensive benefits package which include medical, dental, life insurance, and long- term disability insurance through the Public Employee Benefits Board (PEBB), along with retirement benefits through TIAA and the Department of Retirement System

Eligibility
Full-time faculty, classified staff, administrators and professional staff are eligible for benefits. Hourly employees and part-time faculty may be eligible for benefits if, and when, they meet specific criteria and are notified by TCC Human Resources.

Effective Date of Coverage
Coverage begins the first day of the month following the date of hire, or date of achieving eligibility status. If the date of hire is the first working day of the month, coverage begins immediately.

Health Insurance
Medical Plans
Eligible employees have several medical plan options to select from (provided by PEBB). Employees pay a monthly premium through payroll deduction.

Premium Rates Effective January 1, 2024

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Resources:
PEBB Website

Medical Plan information

PEBB Medical Plan Comparison

Dental Plans
Employees choose from three dental plans. TCC covers the full dental premium for employees and enrolled dependents.

Resource:
Dental Plan Comparison

Vision
Covered under medical plan chosen.

Waiving Medical Coverage
If you have other employer-based medical insurance, Medicare or TRICARE, you have the option to waive PEBB medical coverage. Dental is mandatory for all eligible employees and cannot be waived, unless enrolled in dental coverage as a dependent under a SEBB (School District Employee Benefits Board) plan.

Flexible Spending Arrangement (FSA) & Dependent Care Assistance Program (DCAP) & LimitedPurpose FSA
FSA & DCAP accounts allow employees to set aside pre-taxed dollars to cover out-of-pocket health care and/or childcare expenses.

Members of WFSE (HE CCC) and WPEA, will be eligible to receive a $250 FSA card if employed as of November 1, 2023 with an annual full-time equivalent salary of less than $60,000, and is enrolled in a non-CDHP medical plan as of January 1 of the plan year that FSA funds are made available. This card is
issued by PEBB in the following January and does not count against the annual FSA limit, if enrolled in an FSA with Navia.

The Limited Purpose FSA is eligible for employees who are enrolled in a consumer-directed health plan (CDHP) that has a Health Savings Account. The Limited Purpose FSA is only for dental and vision expenses.

Resource:
Navia Benefit Solutions

Life Insurance
Benefits eligible employees, lawful spouse or same-sex domestic partner, dependent children under 26 years of age are eligible to enroll in life insurance. Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date.

Basic Coverage: $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer-provided at no cost to the employee.

Supplemental Life Insurance Coverage(s): Any supplemental term life insurance and AD&D coverage for employee, lawful spouse, qualified same-sex domestic partner, and family is available at additional cost to the employee.

Resource:
MetLife Life Insurance

Long Term Disability(LTD)
Basic LTD: Provides 60% of the first $400 pre-disability earnings, reduced by any deductible income at no cost to the employee.

Supplemental LTD: Supplemental LTD coverage to replace at 60% or 50% of full pre-disability earnings is available at an additional cost to the employee.

Resource:
PEBB Long-Term Disability Insurance

PAID LEAVE
Classified staff, Administrators, and Professional staff are eligible for paid vacation, sick leave, and personal leave, along with paid federal holidays. Classified Monthly vacation entitlement amounts can vary from 11.33 to 16.67 hours per month depending on the length of state service. Administrator/Exempt Professional vacation leave is 16.00 hours per month. Monthly sick leave entitlement is 8.00 hours per month based on 100% FTE position and will be prorated accordingly if less than 100% FTE. Annual personal leave entitlement varies depending on employee type. Full-time classified, administrators, and professional staff are paid for all federal holidays.

Full-time faculty receive 84.00 hours of paid sick leave per academic year along with 28.00 hours of personal leave. Full-time faculty are paid on an annual contract and do not receive pay for federal holidays.

Part-time faculty receive sick leave each quarter using a formula based on the total FTE% from the cumulative teaching contracts issued to them that quarter. They would receive 7.00 hours of personal leave if they are issued a multi-quarter appointment at the start of the academic year. Part-time faculty do not receive pay for federal holidays.

Part-time hourly and student employees receive 1 hour of sick leave for every 40 hours worked in a month (and fractions, thereof). Up to 40 hours of sick leave can carry over from one calendar year to the next.
If a part-time hourly or student employee is hired into a full-time position, the sick leave hours earned in the part-time position do not carry over to the full-time position. Part-time hourly and student employees are not paid for federal holidays.

Monthly entitlements are given at the beginning of the following month.
All employees in salaried positions may take up to five days of paid bereavement time off for the death of a family member. This is separate from the sick leave or vacation leave.

RETIREMENT
Retirement participation is mandatory for retirement benefit eligible TCC employees. Employees are offered a choice between two retirement plans and that choice is generally irrevocable while employed at TCC.

Classified Employees and (retirement eligible) Part-Time hourly:

Classified employees and eligible part-time hourly employees must choose between the Public Employees Retirement Systems (PERS) Plan 2 or Plan 3. More information about these plans can be found at this link: Department of Retirement Systems Plans

Faculty:
Faculty can choose to enroll in the State Board Retirement Plan (SBRP) with the plan administrator being TIAA or the Teachers Retirement System (TRS) Plan 2 or Plan 3 administered by the Department of Retirement System (DRS). Prior history in any of these plans may limit current plan choice. Click here to compare TRS Plan 2, TRS Plan 3, and SBRP.

SBRP -TIAA – This is a Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions. Contribution rates are based on age.

TRS Plan 2 – A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

TRS Plan 3 – A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

Administrative/Exempt Employees
Administrators and Exempt employees may choose to participate in the State Board Retirement Plan (SBRP), administered by TIAA, or the Public Employees Retirement System (PERS) Plan 2 or Plan 3, administered by the Department of Retirement Systems (DRS). Prior history in a Washington State Retirement Plan may limit plan choice. Click here to compare PERS Plan 2, PERS Plan 3, and SBRP.

SBRP/TIAA – This is a 401(a) Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee’s contributions. Contribution rates are based on age.

PERS Plan 2 – A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

PERS Plan 3 – A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions. The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

PERS Rates Effective September 1, 2023

TRS Rates Effective September 1, 2023.

State Board Retirement Plan (SBRP) - Contributions Rates:
Contributions are based on your age:

Voluntary Retirement Savings:
State Board Voluntary Investment Program (SBVIP):

SBVIP is a voluntary, optional, unmatched retirement savings plan, operating under Section 403(b) of the Internal Revenue Code (IRC), administered by TIAA. SBVIP participants may contribute on a pre-tax and/or after-tax (Roth) basis, up to the annual IRS limit and can start and stop their contributions at any time during employment. Contact Human Resources to start/stop contributions.

Deferred Compensation Program (DCP):
Tax-deferred savings plan administered by the Department of Retirement Systems. New Full-time employees are automatically enrolled in DCP 3 months after hire at a contribution rate of 3%. Employees are sent a notification letter within approximately 30 days of hire. This notice includes information about auto-enrollment and the necessary steps to take if one chooses to opt-out or make changes to their DCP enrollment. Contributions can be changed at any time during employment. Following the initial auto- enrollment possibility, employees would contact DRS to setup contributions and can contribute on a pre- tax basis up to the annual IRS limit.

Tuition Waiver
Administrative, Classified, Full-time Faculty, and Part-Time faculty employed for more than 50% FTE are eligible to register for space-available classes, up to 10 credits per quarter, with the State Employee Tuition Waiver program. Class registration and any applicable class fee will still apply. Click here for the Tuition Waiver form (Download PDF reader).

Liberty Mutual
PEBB members may receive a discount of up to 12% off Liberty Mutual’s auto insurance rates and up to 5% off of Liberty Mutual’s home insurance rates.

Contact Liberty Mutual at 1-800-706-5525 and mention that you are a State of Washington PEBB Member (client #8246) or visit a local Liberty Mutual office and let them know you are State of Washington PEBB Member (client #8246) for a quote.

Collective Bargaining Agreements:
WFSE Higher Education Community College Coalition: WFSE (HE CCC) CBA (Download PDF reader)
WPEA Higher Education: WPEA CBA (Download PDF reader)
WFSE Represented Exempt Bargaining Unit: WFSE-Exempt CBA
TCC Faculty Negotiated Agreement: TCC Faculty Negotiated Agreement

Which best describes your level of education?

High School graduate or equivalent
Some College
Associates degree from an accredited college or university
Bachelors degree from an accredited college or university
Masters degree or higher from an accredited college or university

How many years of experience do you possess with large relational databases such as Oracle, MS SQL, etc?

None
Less than 2 years
2 years to less than 4 years
4 years to less than 6 years
More than 6 years

Do you have eperience with PowerShell/scripting languages?

Do you have experience with .NET framework?

Do you have experience with Azure SSO integration?

Do you have experience gathering customer requirements and converting them to use cases?

Do you have experience with programming of API calls?

Describe your experience with developing ETL tasks in SSIS to support multiple systems or applications where data import or export is necessary for system requirements. This can include developing and supporting SQL Server interfaces for other TCC applications.

Do you possess an OnBase Certified Workflow Administrator (OCWA)?

Do you possess an OnBase WorkView Certification (OCWV)?

Do you possess an OnBase Certified Application Programming Interface (OCAPI)?

Do you possess an OnBase Certified Support Engineer (OCSE)?

Do you posses experience with mainstream IDEs such as Visual Studio?

Do you posses experience with PeopleSoft administration and data reporting?

Required Question

Salary

$102,000.00 - $107,148.00 Annually