Desktop Support with Strong AV Support - Diverse Lynx

Role: Sr. Desktop Support with Strong AV Support Skills

Location: Houston, TX /Onsite

Hire type: Contract

Job Description:

Senior Desktop Support with Strong AV Support Skills - Microsoft Teams Rooms and Microsoft Teams Rooms Pro Management Portal

Requirements :

1. Bachelor's degree in a relevant field or equivalent work experience.

2. Proven experience in desktop support roles, with a focus on AV support.

3. Strong technical knowledge and expertise in Microsoft Teams Rooms and Microsoft Teams Rooms Pro Management Portal configuration, troubleshooting, and maintenance.

4. Proficiency in diagnosing and resolving hardware and software issues related to AV systems, including audio/video conferencing equipment and peripherals.

5. Solid understanding of networking fundamentals, IP-based audio, and video conferencing protocols.

6. Excellent problem-solving and analytical skills, with the ability to identify and resolve technical issues efficiently.

7. Exceptional interpersonal and communication skills, with the ability to effectively interact with end-users, third-party vendors, and cross-functional teams.

8. Strong organizational and multitasking abilities, with a keen attention to detail.

9. Ability to work independently and in a team-oriented, collaborative environment.

10. Certifications in AV support, Microsoft Teams Rooms, or related technologies are a plus.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.