Desktop Support Technician - Diverse Linx
Santa Clara, CA
About the Job
Qualifications:
Strong background in geospatial analysis with 12 to 14 years of experience.
Extensive experience in desktop support, particularly in a remote work model.
Proficiency in geospatial software and tools.
Excellent problem-solving and troubleshooting skills.
Strong collaboration and communication skills.
Keen eye for detail and data accuracy.
Ability to stay updated with the latest trends and technologies in geospatial analysis.
Compliance with data privacy and security regulations.
Ability to train and support team members effectively.
Ability to create detailed maps and visualizations.
Experience in developing and maintaining geospatial databases.
Ability to document processes and create user guides.
Contribution to the development of new geospatial products and services.
Additional Information:
Safety training and proper PPE and/or lab requirements always apply.
Understanding of GMP/GxP environment:
PCs/servers cannot have any maintenance or patching without approved change control windows.
No systems or devices should be rebooted without proper approvals.
MLL sites may have isolated networks.
Understanding of critical support during P1 or P2 events (e.g., proactive support spares, crash carts, etc.).
Ensuring best practices are followed and understood:
5S (LEAN) or similar methodology in IT rooms/data centers.
Requirements to enter a clean room, including proper entry procedures, proper gear, etc.
Certifications (Nice to have): Certified GIS Professional (GISP), Esri Technical Certification
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Strong background in geospatial analysis with 12 to 14 years of experience.
Extensive experience in desktop support, particularly in a remote work model.
Proficiency in geospatial software and tools.
Excellent problem-solving and troubleshooting skills.
Strong collaboration and communication skills.
Keen eye for detail and data accuracy.
Ability to stay updated with the latest trends and technologies in geospatial analysis.
Compliance with data privacy and security regulations.
Ability to train and support team members effectively.
Ability to create detailed maps and visualizations.
Experience in developing and maintaining geospatial databases.
Ability to document processes and create user guides.
Contribution to the development of new geospatial products and services.
Additional Information:
Safety training and proper PPE and/or lab requirements always apply.
Understanding of GMP/GxP environment:
PCs/servers cannot have any maintenance or patching without approved change control windows.
No systems or devices should be rebooted without proper approvals.
MLL sites may have isolated networks.
Understanding of critical support during P1 or P2 events (e.g., proactive support spares, crash carts, etc.).
Ensuring best practices are followed and understood:
5S (LEAN) or similar methodology in IT rooms/data centers.
Requirements to enter a clean room, including proper entry procedures, proper gear, etc.
Certifications (Nice to have): Certified GIS Professional (GISP), Esri Technical Certification
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Source : Diverse Linx