Desktop Support Technician - American Technology Consulting

Title:Desktop Support TechnicianLocation:1221 E. Broad St.Richmond, VA 23219Interview:-In Person Only*Position will require some overnight travel to statewide locations (withadvance notice) and a valid drivers license is required. Candidates will eitherdrive a state vehicle or a rental car. Candidates will pay out of pocket forexpenses, then be reimbursed by the agency.*please do not submit candidates who have been submitted to previous VDOTAV/Desktop reqsThe Virginia Department of Transportation is looking for an experienced AVtechnician. As an AV technician, you will be responsible for setting up, using,organizing, and installing media equipment such as projectors, microphones,video monitors, and sound boards. You should have advanced knowledge of audioand video equipment, including video conferencing equipment and services.Excellent troubleshooting and customer service skills are required.The VDOT IT AV/Desktop Support Technician position entails:Provides on-site and virtual technical support for VTC conference and other webconferencing platforms, troubleshooting of AV/VTC issues and audio/videoconferencing related issues working directly with customers as well as otherinternal technical resources.Schedules, sets up, and monitors point-to-point, multi-point, dry run, andad-hoc audio/video conferences.Performs video camera, live stream and audio recordings.Performs media editing for customer playback, archiving, and publishing finalformats to support special events and conferences.Sets up and operates audio systems for live events and ceremonies, and assistsvideo production.Conducts site surveys to establish AV/VTC equipment customer requirements.Sets up and installs permanently installed conference room displays and videoconferencing equipment.Perform administrative tasks such as inventory tracking, checklists, forms, etc.Provides on-site and virtual desktop support for in house Electronic BulletinBoard computers.Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.Job requires some travel and overnight stays.