Desktop Support Technician II Clearwater FL 33765 at Strategic Systems

Job Title: Desktop Support Technician II

Location: Clearwater FL 33765

Duration: 6 Months contract to hire

Shift timings: M-F 8 am-5 PM

Job Description

• conversion $23 Candidate must be able to accept conversion Rate $23 Deskside Support Role / Tech 2 role Background, Drug, and Citizenship screening requirements:
• 1907 Calumet Street, Clearwater, FL 33765 | Candidates should have 3-6 years’ experience supporting PC Hardware and software.
• Comfortability providing hands & feet support for Server and Network is a plus.
• Experience supporting mobile data plans, mobile networks, and devices is a plus.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve.
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or request for information.
• Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years."