Desktop Support Technician - Sunrise Systems Inc
Chicago, IL 60607
About the Job
Job Title: Desktop Support Technician
Job ID: 24-01080
Contract Duration: 11 months
Job Location: Chicago, IL 60607
Position Type: Hourly contract (W2 only)
Note: This is 100% onsite.
Job description:
Liza Marcus
Recruiter | Sunrise Systems
Contact: 732.837.0399
Email: liza.m@sunrisesys.com
URL: www.sunrisesys.com
Job ID: 24-01080
Contract Duration: 11 months
Job Location: Chicago, IL 60607
Position Type: Hourly contract (W2 only)
Note: This is 100% onsite.
Job description:
- 2 years of experience in desktop support is required.
- Perform server and storage breakfix.
- Provides support for software, hardware and networking support for desktops, laptops and servers
- Provides maintenance and support on legacy products
- Installs and maintains PCs and associated software, networks, servers and peripherals
- Performs installs, moves, adds and changes as required
- Tests and certifies PCs, networks, servers and client approved applications
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensures customer satisfaction throughout the service delivery transaction
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Liza Marcus
Recruiter | Sunrise Systems
Contact: 732.837.0399
Email: liza.m@sunrisesys.com
URL: www.sunrisesys.com
Source : Sunrise Systems Inc