Desktop Support Technician - Motion Recruitment Partners
Cambridge, MA
About the Job
Desktop Support Technician
Cambridge, MA
Onsite
Contract
$28.71/hr - $30/hr
Our client is looking for a Desktop Support Technician for a 12-month contract in Cambridge, MA 02139.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 12 months
Required Skills & Experience
+ 2-3 years of related desktop and/or deskside support experience
+ Experience with Windows OS and Office 365 trouble shooting and installation
+ Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
+ Excellent customer service skills
+ A+ Certification is a plus
What You Will Be Doing
+ Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
+ Documents, maintains, upgrades, or replaces hardware and software systems.
+ Supports and maintains user account information including rights, security, and systems groups.
+ Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
+ Network connection issues, track network connections back to network switches.
+ Escalates problems and issues to a higher level of support if unable to resolve.
+ Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.
+ Interacts with customers, responding to routine technical questions or request for information.
You will receive the following benefits:
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Kenny Edgerton
Specialization: Technical Support
Cambridge, MA
Onsite
Contract
$28.71/hr - $30/hr
Our client is looking for a Desktop Support Technician for a 12-month contract in Cambridge, MA 02139.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 12 months
Required Skills & Experience
+ 2-3 years of related desktop and/or deskside support experience
+ Experience with Windows OS and Office 365 trouble shooting and installation
+ Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
+ Excellent customer service skills
+ A+ Certification is a plus
What You Will Be Doing
+ Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
+ Documents, maintains, upgrades, or replaces hardware and software systems.
+ Supports and maintains user account information including rights, security, and systems groups.
+ Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
+ Network connection issues, track network connections back to network switches.
+ Escalates problems and issues to a higher level of support if unable to resolve.
+ Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.
+ Interacts with customers, responding to routine technical questions or request for information.
You will receive the following benefits:
+ Medical Insurance - Four medical plans to choose from for you and your family
+ Dental & Orthodontia Benefits
+ Vision Benefits
+ Health Savings Account (HSA)
+ Health and Dependent Care Flexible Spending Accounts
+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
+ Hospital Indemnity Insurance
+ 401(k) including match with pre and post-tax options
+ Paid Sick Time Leave
+ Legal and Identity Protection Plans
+ Pre-tax Commuter Benefit
+ 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Kenny Edgerton
Specialization: Technical Support
Source : Motion Recruitment Partners