Desktop Support Technician - TEKsystems

Description:

Looking for to add a strong desktop technician that can bring 2-3 years of enterprise level of experience providing L2/3 support. This group supports all general user support as well as a number of facilities across Metro Detroit, but all of the L1 tickets go thru their service desk so they are only working on escalation issues. The will be supporting a variety of users ranging from regular office employees, to engineers to C suite and company leadership.

Technology in Env:

- Windows (nearly all W11 at this point)

- SCCM used for imaging, patching, and deployments, as well as tracking assets.

- Service Now - ticketing system of choice for them

- Active Directory

- Bitlocker

- o365

- Basic networking and server knowledge

- Microsoft Teams and other teleconferencing tech

Skills:

Desktop, Windows 10, Troubleshooting, Hardware, Active directory, Deployment, Imaging, Office 365, Ticketing system, Windows, Sccm, O365

Top Skills Details:

Desktop,Windows 10,Troubleshooting,Hardware,Active directory, Deployment, Imaging, Office 365,Ticketing system

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.