Desktop Support Technician - Pyramid Consulting, Inc
Akron, OH 44301
About the Job
Immediate need for a talented Desktop Support Technician. This is a 12+ Months Contract opportunity with long-term potential and is located in Akron, OH (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-53034
Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Unbox the device (laptop)
- Power up, install Windows updates and drivers, install any required applications
- Install, move, add and change (“IMAC”) the device in ServiceNow.
- Re-box the devices
- Create shipping labels and fix to box
- Ship the devices to end-user
- Monitor calls, incidents and requests using client provided ServiceNow tool
Key Requirements and Technology Experience:
- Skills-Troubleshooting, Installation, Configuration.
- Great Customer Service, Desktop Support (Win10 and Office 365).
- 6 – 12 months experience.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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