Desktop Support Specialist - LanceSoft Inc
Santa Fe Springs, CA 27265
About the Job
Location: Santa Fe Springs, CA, 90670
Pay Rate: $30/Hour
Duration: 6+ Months (Possible Extensions)
Duties:
Requirements:
Pay Rate: $30/Hour
Duration: 6+ Months (Possible Extensions)
Duties:
- Troubleshoot and resolve Tier 2 and 3 escalated technical issues.
- Maintain and manage workload through computerized ITSM ticketing and tracking system.
- Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices.
- Use SCCM (System Center Configuration Manager), Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues.
- Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook.
Requirements:
- 1 year of experience supporting end-user equipment and telephony equipment
- Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment.
- Qualification:
- Associate degree, bachelor’s degree or vocational training in a technical field of study.
- 3 years of Warehouse experience supporting end-use equipment.
Source : LanceSoft Inc