Desktop Support Specialist - Cannon Search

Join a dynamic IT team as a full time Desktop Support Specialist, providing crucial 3rd level support in a fast-paced professional services environment.

Responsibilities:

• Install, troubleshoot, and maintain desktop systems and peripherals.
• Resolve client-side network and remote access issues.
• Research and resolve software/hardware errors.
• Monitor desktop queue, document cases, and perform audio-visual setups.
• Coordinate with Operations for equipment moves and setups.

Qualifications:

• Bachelor’s degree preferred.
• 4+ years of desktop experience in professional services.
• Proficiency in Windows 10/11, Active Directory, MS Office, business applications and desktop and laptop hardware support
• Excellent problem-solving, communication, and organizational skills.
• Customer service-oriented with the ability to work independently and collaboratively.

This is a full-time, hybrid Desktop Support role with an excellent compensation package and room for growth.

Interviewing Now! If you are interested in this Desktop Support Specialist opportunity, please apply to this post today or email Dan Gilliam at email: dan.gilliam@cannonsearch.com.

Tags: Desktop Support, Help Desk Analyst, IT Support, Service Desk Analyst.