Desktop Support Specialist - Oneida Technical Solutions

Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly-owned subsidiary of Oneida Nation Enterprises and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm.

We are currently seeking a Full-Time Desktop Support Specialist to support our customer in Rome, NY Monday-Friday from 8:30AM-4:30PM.

The individual selected for this role will provide end-user support consisting of remote service and/or desk side support in response to end user requests for assistance. Job duties may include, but are not limited to:

• PC Deployment
• Configuration, Maintenance and troubleshooting for Information Systems, peripherals, communication devices and various operating systems.
• Software Installation
• Provide O/S support for both MAC and PC systems.
• Create/Maintain User Accounts

Position Requirements Include:

• Minimum of an A+ Certification.
• Secret Clearance - we can work with individuals to acquire a clearance, but employment cannot commence until the clearance is granted.

Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law

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