Desktop Support Specialist - LanceSoft, Inc.

Job Title: Field Support Specialist

Job Location: Kansas City MO

Duration: 6-12 months (Possible to convert into fulltime)

Night Shift:

• 9 PM – 5 AM

Job Description

• Perform customer installation, maintenance, and service calls promptly and effectively.

• Service electromechanical equipment like self-checkout systems within an assigned territory.

• Perform maintenance, repair, PM work, and system overhauls.

Basic Qualifications to qualify:

• Local candidate to specific geographic area

• Authorized to work in the US

• At least 18 years of age

• Have a valid driver’s license and driving record that satisfies our clients fleet requirements.

• PC skills, basic electronic skills, and some specific hardware and operating system familiarity

• Ability to perform essential functions of the job with or without a reasonable accommodation.

• Prolonged travel with driving several hours per day.

• Rotating and weekend shifts

• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with

some holidays.

• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with

assistance

• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and

manipulating objects of varying size

• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace

networking equipment such as access points or switches.

POSITION DETAILS/NOTES

Work hours: 8-10 hours a day. 5-6 days a week. Schedule likely to include one week end a month. Currently the schedule is closer to 10 hours a day, but as hiring scales up, the goal is to reduce to 8 hour a day.