Desktop Support/Junior Systems Admin - LLJP00001576 at Softworld Inc
Lexington, MA
About the Job
Job Title: 80694 - Desktop Support/Junior Systems Admin
Job Location: Lexington MA 02420
Onsite Requirements:
- Systems Administration experience within a Windows environment
- Active Directory
- Desktop support experience
Job Description:
Required Skills:
- 3-4 years of Desktop support experience
- Experience and familiarity with the following operating systems - Windows Server 2012, 2016 and 2019, Windows 7 and 10.
- Experience working on Mac systems.
- The ability to Collaborate with team members to complete assigned tasks/projects.
- Experience managing and tracking issues with ticketing program (Remedy, Service Now, Jira, etc)
- Install, update, and troubleshoot systems/servers.
- BS degree or equivalent experience. Any prior military experience is a plus. They will modify the years of experience if someone has most of the technical skills and a military background
Prefered Experience:
- Systems Administration is a plus.
- Any Linux experience is a plus.
- Experience managing classified IT systems, STIGs, SCAPS, RMF
- Experience maintaining directory services. (e.g., Microsoft Active Directory, LDAP, etc.).
- Managing afs infrastructure to include users, groups and data.
- Managing lifecycles of equipment to include computers, servers and mobility
- Configuring and managing Cisco/Juniper equipment to include switches, routers and Call Managers.
- Troubleshooting mobile devices to included iPhones, iPads
- Basic experience with managing or operating containers
- Experience with virtual machines. (e.g., Microsoft Hyper-V, VMWare vSphere, Citrix XenDesktop/Server, Amazon Elastic Compute Cloud, etc.).
- Experience managing system/server resources including performance, capacity, availability, serviceability, and recoverability.
- Able to diagnose and perform repairs on faulty system/server hardware.
- Develop and document systems administration standard operating procedures.
- Plan, execute, and verify data redundancy and system recovery procedures.
- Conduct periodic system maintenance including cleaning (both physically and electronically), disk checks, routine reboots, data dumps, and testing.
- Provide ongoing optimization and problem-solving support
Qualification | Assessment |
Must Have | |
Experience | |
Desktop and Server Support (installation, patching, auditing, configuration, security, AD, etc.) | 3 years |
Diagnose, repair and troubleshoot system/server hardware | 3 years |
Managing AFS infrastructure (users, groups, and data) | 3 years |
Hardware | |
Configure, troubleshoot, and maintain desktop and server-grade hardware | 3 years |
Systems | |
Experience with one: Windows Server 12', 16' & 19', Windows 7 & 10 | 3 years |
Technical and Desktop Support | 3 years |
Ticketing Systems | 3 years |
Nice to Have | |
Certification | |
CompTIA Security+ Certification | Yes |
Degree Level | |
Bachelor's Degree | Yes |
Experience | |
Configure and manage Cisco/Juniper equipment (switches, routers and Call Managers) | 0 years |
Develop and document systems administration SOP's | 0 years |
Equipment lifecycle management (computers, servers and mobility) | 0 years |
Install, update, and troubleshoot systems/servers | 0 years |
Managing or operating containers | 0 years |
Mobile device troubleshooting (iPhones, iPads, etc.) | 0 years |
Plan, execute, and verify data redundancy and system recovery procedures | 0 years |
System/Server management (performance, capacity, availability, serviceability, and recoverability) | 0 years |
System maintenance (cleaning, disk checks, routine reboots, data dumps, and testing) | 0 years |
Government Policy/Regulations | |
STIGs/SCAP | 0 years |
Systems | |
MS Active Directory, LDAP | 0 years |
Redhat Linux Systems Administration | 0 years |
Systems Administration | 0 years |
Virtualization Technologies (VMware, including ESXi and VCenter configuration) | 0 years |
** 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role.
Due to the nature of the work, a United States Government Clearance is required to be eligible for the position **
