Desktop Support (Holyoke) at Alexander Technology Group

The Alexander Technology Group is working with a respected Managed Service provider near Amherst MA to find a Desktop Support Engineer to join their growing team. This is an opportunity to make a big impact! They are looking for a Desktop Support Administrator who will bring a positive attitude and passion for technology. The Desktop Support Engineer must have 12+ months of applicable corporate IT experience or a college IT internship. 

Daily Responsibility include:

• Support end users in Windows 10, understand basic windows troubleshooting
• Windows desktop application support
• Using a ticketing system
• Active Directory and Microsoft 365 administration, basic understanding required
• Remote management tools 

Technologies desired:

• Active Directory including password resets, group policy, permissions
• Office 365 
• Windows Servers (2012, 2012R2 2016, 2019)
• VMware
• VPN setups and troubleshooting
• SCCM or other Imaging experience
• Any PowerShell scripting experience is highly desired
• Great customer service skills

If you're interested and qualified for this Desktop Support Engineer position, please forward your most recent resume to Alex Nizolek Anizolek@alexandertg.com

*MONATG*

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