Desktop Support Engineer - Tech M USA

Role: Desktop Support Engineer

Location: WOBURN, MA (Day 1 onsite )

Mandate Skills

ServiceNow, Windows OS, Network L3

Any Certifications, Required

Years Of Experience: 6-10

Detailed JD

QUALIFICATIONS:

Education:

Bachelor’s degree

Experience:

• Must be self-motivated and a self-starter.

• ServiceNow experience required.

• At least 2 years of experience in an information technology role or related discipline

• At least 2 years of experience in a support or service role, actively interacting with customers on a regular basis

• At least 2 years of experience with maintenance and repair of computer hardware

• Microsoft Active Directory applications

• Business software applications, including Microsoft Office Suite

• IT Service Management ticketing tool such as ServiceNow, preferred

• Manufacturing environment, preferred