Desktop Support Engineer - Dexter Technologies

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.

We are actively seeking qualified candidates for the following position for our client, who is an industry leader:

Desktop Support Engineer

Location: Parsippany, New Jersey (Hybrid 4 days’ a week to office & 1 day remote)

Type: Contract

JOB SUMMARY:

Perform upgrade from Windows 10 to 11.
from Performs general maintenance tasks on desktops, laptops, printers, mobile and other authorized devices
Ability to support Windows environment
Experience with Azure AD, Intune and Windows Autopilot
Experience working on the user side of mobile device management (MDM)
Should have experience supporting office audio & video equipment and conference rooms support.
Prior experience in supporting mobile devices – iPhone, iPad, Android
Experience on ticketing systems for tracking and closure of tickets
Resolve issues desk side, phone and via email
Provide timely communication on resolution status
Performs general maintenance tasks on desktops, laptops, printers and other authorized devices
Should know how to add, modify users in Active Directory
Performs AD password reset and account unlocks
Anti-virus management
Outlook / Office support