Desktop Support Engineer (3 days onsite) at Dexter Technologies

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.

We are actively seeking qualified candidates for the following position for our client, who is an industry leader:

Desktop Support Engineer

Location: NYC NY (3 days in office, 2 day remote)

Type: Full Time / Direct Hire

JOB SUMMARY:

• Performs general maintenance tasks on desktops, laptops, printers, mobile and other authorized devices
• Ability to support Windows environment
• Experience with Azure AD, Intune and Windows Autopilot
• Experience working on the user side of mobile device management (MDM)
• Should have experience supporting office audio & video equipment and conference rooms support.
• Prior experience in supporting mobile devices – iPhone, iPad, Android
• Experience on ticketing systems for tracking and closure of tickets
• Resolve issues desk side, phone and via email
• Provide timely communication on resolution status
• Performs general maintenance tasks on desktops, laptops, printers and other authorized devices
• Should know how to add, modify users in Active Directory
• Performs AD password reset and account unlocks
• Anti virus management
• Outlook / Office support