Desktop Support- AvMed - GTN Technical Staffing

We are seeking a skilled Desktop Support Technician to join our team for a comprehensive computer refresh project using Microsoft System Center Configuration Manager (SCCM). The successful candidate will ensure the smooth deployment of new hardware with minimal disruption to end users.

Key Responsibilities:

• Utilize SCCM to create and manage task sequences for OS deployment and automate the imaging and deployment process.
• Provide technical support and troubleshooting for imaging and deployment issues, collaborating with the team as needed.
• Track and manage hardware inventory, ensuring proper disposal of old equipment in compliance with company policies.
• Conduct post-deployment quality checks to verify proper functionality and gather feedback for continuous improvement.

Qualifications:

• Minimum of 3 years of experience in desktop support or related IT roles.
• Proficiency with Microsoft SCCM and a strong understanding of Windows OS deployment and imaging processes.
• Excellent troubleshooting and problem-solving skills.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Excellent communication skills, both written and verbal.