Desktop Support Analyst - Testing - Universal Business Solutions
Atlanta, GA 30303
About the Job
Desktop Support Analyst - Testing
3 Month Contract (W2)
Atlanta, GA (On-Site)
Job Summary:
Under general supervision, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. This position will be 100% onsite (Monday-Friday) in Atlanta, GA.
Qualifications:
3 Month Contract (W2)
Atlanta, GA (On-Site)
Job Summary:
Under general supervision, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. This position will be 100% onsite (Monday-Friday) in Atlanta, GA.
Qualifications:
- Associate's degree in a related field from an accredited college or university
- OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.
- 1-2 professional references from a former IT hiring manager may be requested
Source : Universal Business Solutions