Desktop Build Technician - TCI Technology Consulting Inc

TCI has an immediate need for two Desktop Build Technician in Louisville, KY

This is not a Corp2Corp opportunity.

This is a contract opportunity with possible extensions and/or hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits.

Note: This position requires US Citizenship or Permanent Residence.

SUMMARY

Our Fortune 500 Energy client is one of the U.S.'s lowest-cost energy providers and an industry innovator, operating in Kentucky.

The Desktop Build Technician will participate in PC Refresh; the scope of this project is to replace hardware and software throughout the organization. Includes building the replacement PC s and providing level 3 support for sites in and around the Louisville area.

RESPONSIBILITIES

• Perform needs assessment (hardware & software).
• Assemble computer hardware components including motherboards, processors, memory, storage devices, and power supplies.
• Install and configure operating systems and software applications.
• Ensure compatibility and proper functioning of all hardware and software components.
• Diagnose hardware and software issues and implement appropriate solutions.
• Repair or replace defective components as necessary.
• Testing and Quality Assurance: Perform rigorous testing procedures to identify defects or malfunctions in computer systems.
• Conduct stress tests and diagnostic procedures to ensure system stability and performance.
• Document test results and provide feedback for improvement.
• On-site troubleshooting and level 3 technical support for end users.
• Position will be based in Louisville, KY and will require work to be completed at various off-site locations in and around Louisville as necessary.
• Mileage reimbursement will be paid for travel to various sites.

REQUIREMENTS

• 2+ years of experience as a Desktop Technician.
• Working knowledge of Windows 10 & 11 as well as Microsoft Office and other productivity software.
• Familiarity with network protocols, TCP/IP, DNS, DHCP, etc.

• Must have experience with Windows 10/11 install/build.

• Must have excellent customer service skills and follow through.
• Candidate is responsible for transportation to off-site locations in and around Louisville, KY which includes mileage reimbursement.
• A+ certification is highly desired.