Desktop Analyst - Abacus Service Corporation
Los Angeles, CA 90032
About the Job
Description:
Please ensure the following information is included at the time of submission in the comments section in FG:
Location:
Work Authorization Status:
Vaccination Status:
Job seeker is aware of - 100% Onsite and Tavel to and from remote clinics as needed - Yes, or No?
Assignment Information:
- 100% Onsite Day shift. Travel to and from remote clinics as required.
- Work location: 2011 N. Soto St, Los Angeles, CA 90032
- Campus or Medical Enterprise: Medical Enterprise
- Working Job Title: Desktop Analyst
- Number of Openings: 1
- Duration of Assignment: 12 months with a possibility for an extension and or conversion.
- Work Hours: 8:00 AM - 5:00 PM
- Interview Process: 2-step Video/Teams interview
- Dress Code: Business Casual
Summary:
" The Desktop Support Technician is responsible for the support of the user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide support for all users experiencing problems with desktop hardware, software and other computer related technology with the primary focus as follows: imaging of PC's, Laptop's and MAC's using SCCM and Casper, analyzing and performing maintenance and repairing of personal computer hardware, software and peripherals for enterprise customers, installation of printers, activation of network ports including desktop patching in IDF, assisting remote users and remote sites including user and departmental moves as required.
*****Travel to and from remote clinics as needed
Parking permit and mileage reimbursement to/from remote clinics provided.
Minimum Education:
" High school diploma
" Associates degree in a related field is preferred.
Must-Haves:
- U.S. Citizenship
- The IS department demands candidates of a superior caliber, with effective communication being paramount for candidate evaluation within this department.
- Minimum of six months to two years of experience in IT
- Desktop Support experience
- Proficiency in the following operating systems: Windows 7, Windows 10, OS X
- Familiarity with Office Productivity Software: Office 2010 and Office 2016
- Knowledge of Cerner
- Must Have experience with ServiceNow
**USC Medical Enterprise Customer Requirement: Fully vaccinated with Covid-23-24 Vaccine. The facility accepts signed personal/religious/medical exemptions approved by EHS.
Social Security Trace
Worked and lived found by SSN Trace - 7 year
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
Healthcare Sanctions State
OIG/SAM
Application
Temporary Work Agreement
Education - SEE JD
Employment 3 Employers Must verify 2 out of 3
HIPAA
Harassment and Discrimination
National Sex Offender Registry
Influenza for Current Flu Season: Flu Season Vaccine will be required 10/1- 4/30
**Note: ALL IS BILLABLE TO USC EXCEPT FOR DRUG SCREEN
Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B, or in the event that they do not have this, provide proof they had injections (shot records):
" MMR Series of 2
" Varicella Series of 2
" Hepatitis B series of 3
TB Test/PPD (yearly) - In case of positive TB history, must present chest x-ray results
Drug Screen - 10 panel - Must be taken within 72 hours or the offer is rescinded
Please ensure the following information is included at the time of submission in the comments section in FG:
Location:
Work Authorization Status:
Vaccination Status:
Job seeker is aware of - 100% Onsite and Tavel to and from remote clinics as needed - Yes, or No?
Assignment Information:
- 100% Onsite Day shift. Travel to and from remote clinics as required.
- Work location: 2011 N. Soto St, Los Angeles, CA 90032
- Campus or Medical Enterprise: Medical Enterprise
- Working Job Title: Desktop Analyst
- Number of Openings: 1
- Duration of Assignment: 12 months with a possibility for an extension and or conversion.
- Work Hours: 8:00 AM - 5:00 PM
- Interview Process: 2-step Video/Teams interview
- Dress Code: Business Casual
Summary:
" The Desktop Support Technician is responsible for the support of the user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide support for all users experiencing problems with desktop hardware, software and other computer related technology with the primary focus as follows: imaging of PC's, Laptop's and MAC's using SCCM and Casper, analyzing and performing maintenance and repairing of personal computer hardware, software and peripherals for enterprise customers, installation of printers, activation of network ports including desktop patching in IDF, assisting remote users and remote sites including user and departmental moves as required.
*****Travel to and from remote clinics as needed
Parking permit and mileage reimbursement to/from remote clinics provided.
Minimum Education:
" High school diploma
" Associates degree in a related field is preferred.
Must-Haves:
- U.S. Citizenship
- The IS department demands candidates of a superior caliber, with effective communication being paramount for candidate evaluation within this department.
- Minimum of six months to two years of experience in IT
- Desktop Support experience
- Proficiency in the following operating systems: Windows 7, Windows 10, OS X
- Familiarity with Office Productivity Software: Office 2010 and Office 2016
- Knowledge of Cerner
- Must Have experience with ServiceNow
**USC Medical Enterprise Customer Requirement: Fully vaccinated with Covid-23-24 Vaccine. The facility accepts signed personal/religious/medical exemptions approved by EHS.
Social Security Trace
Worked and lived found by SSN Trace - 7 year
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
Healthcare Sanctions State
OIG/SAM
Application
Temporary Work Agreement
Education - SEE JD
Employment 3 Employers Must verify 2 out of 3
HIPAA
Harassment and Discrimination
National Sex Offender Registry
Influenza for Current Flu Season: Flu Season Vaccine will be required 10/1- 4/30
**Note: ALL IS BILLABLE TO USC EXCEPT FOR DRUG SCREEN
Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B, or in the event that they do not have this, provide proof they had injections (shot records):
" MMR Series of 2
" Varicella Series of 2
" Hepatitis B series of 3
TB Test/PPD (yearly) - In case of positive TB history, must present chest x-ray results
Drug Screen - 10 panel - Must be taken within 72 hours or the offer is rescinded
|
No | ||
|---|---|---|---|
|
Onshore Only |
| Hours per Day | 8 |
|---|---|
| Hours per Week | 40 |
| Total Hours | 2,088.00 |
Source : Abacus Service Corporation