Deskside Technician at Stefanini Group

Stamford, CT 06901

About the Job

Job #59020

Stefanini Group is looking for a Deskside Technician for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at (248) 386-7399/Micah.Andres@Stefanini.com for faster processing. Thank you!

We are recruiting a Local IT Technician to solve customer support issues on-site, at our customer's premises. You will be responsible for providing local support for all on-site employees and you will work along a team of skilled and motivated technicians! We also need you for projects where the preparation of hardware is needed. We are looking for an extremely proactive IT technician with a keen interest in technology, who can make suggestions for improvements and offer an opinion on new products or services.

Job Responsibilities:

Face to Face IT support of users;
Hardware installation, movement and de-installation;
Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
Maintain, analyze and solve end user computing problems both hardware and software;
System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's.
Software, patches and updates installation using MS SCCM

Requirements

2-3 years of experience in a technical ICT environment, preferably in a Manufactory based organization.
General End User technology knowledge
End User Workspace platforms (discovery, asset management, client management)
End User Microsoft platforms (Active Directory, Office, SCCM)
ITSM Tool Set (Ticket Management Software) preferred.
Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills.
Excellent English Language required, written and spoken.

Refcode: 59020_589