Desk Attendant - Housekeeping (FT) - La Quinta Resort & Club
La Quinta, CA
About the Job
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as the Office Clerk. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take assisting and directing the Housekeeping office. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Your Role:
- Open the Housekeeping Department by Issuing assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation daily while prioritizing assignments according to guest and departmental needs throughout the shift
- Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses
- Communicate with various departments (e.g. Front Desk) via phone, two-way radio and email in English on various day to day operations
- Send hourly updates of room Turnovers and availability to Front Desk Coordinator while prioritizing GOPs
- Supervise the duties of the Housekeeping Department in the absence of a Supervisor
- Build and verify assignment boards are completed and ensuring that housekeepers meet their productivity
- Conduct daily and weekly inventory of Linen and supplies
- Enter and update daily Attendance Log, Key Log and Lost & Found Log
- Maintain cleanliness and organization in department
- Perform any other job-related duties as assigned
- Provide training duties as requested by the Housekeeping Manager
- Monitor and follow up on daily request by guest and be the main contact point between Housekeeping and all other Department
Previous experience in hospitality or related field preferred.
Compensation Range:The compensation for this position is $17.50/Hr. - $17.50/Hr. based on qualifications and experience.