Design Sales Associate -Estimator - Residential - Floors Etc
Timonium, MD 21093
About the Job
At Floors-Etc. you won't just find a career. You'll find an environment that promotes growth and knowledge while allowing you to impact the lives of others by providing customers with beautiful homes and businesses.
Summary
60% of the Role - Sales & Estimating for the work you sell
40% of the Role - Estimating (overflow for other Sales Associates as needed)
Essential functions
· Keep up-to-date on the wide selection of flooring products along with the benefits and warranties provided by each
· Provide outstanding customer service
· Meet with clients in the showroom and build client relationships.
· Assist customers with flooring choices (explain features/benefits, etc.)
· Sell flooring, including installations.
· Meet or exceed all required sales goals and metrics
· Conduct field measurements as necessary (for work you sell and overflow as needed)
· Read and understand construction drawings using appropriate software
· Responsible for material take offs, create cost proposals, solicit material and vendor pricing.
· Create Quotes and Proposals using both spreadsheet and Structure
· Follow the timelines of producing estimates and takeoffs
· Write proposals, sales orders, etc.
· Work with Admin to create work orders, job schedules, etc
· Be involved and responsible for each job and the process and help work through, and follow-up after the completion of each job
· Visit job sites to make sure the installation process is smooth
· Coordinate with accounting to make sure that all job payments are collected
· Network regularly, and work effectively, with other store employees
· Use computer database to research the availability of merchandise and to process orders
· Follow up in a timely and professional manner with all customers on requests and/or concerns
Competencies
· Provide outstanding customer service and demonstrates that the customer always comes first.
· Displays a positive, constructive, “can do” attitude.
· Uses sound judgment and discernment skills.
· Takes ownership for one’s own performance and is actively engaged in becoming proficient at their job.
· Ability to understand how one’s tasks and responsibilities are related to other departments, the company business, and the local flooring industry.
· Works diligently and thrives in a fast-paced work environment.
· Projects maturity and professionalism.
· Demonstrated poise, tact and diplomacy.
· Strives to proactively identify potential problems and offers or suggests effective solutions.
Work environment
· This position is on-site in Timonium MD, with travel to client sites in the VA, DC, MD region.
· Workdays are Monday through Friday. Weekend work?
Physical Demands
· Operate a computer and other office productivity machinery.
· Occasionally move product boxes up to 20 pounds for various needs.
Travel required
· 50% travel required.
Required qualifications
Ability to read and understand plans
Proficient with Microsoft Office,
RFMS or other Estimating Software and strong technical knowledge of flooring.