Design Director - BNY Mellon

Overview

Design Director

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Design Director to join our Treasury Services team. This role is located in New York, NY-HYBRID 4 Days a Week

The experienced Design Director will lead and shape the design vision, strategy, and execution of one of our most critical products within Treasury Services. This role will be pivotal in defining user experiences that deliver exceptional value to clients, driving user-centered designs, and pushing for elegant design solutions to highly complex problems. The ideal candidate will possess deep expertise in UX design, user research, and system thinking, with the ability to lead cross-functional teams. 

In this role, you’ll make an impact in the following ways:  

Design Leadership & Strategy: Serve as the primary UX and design subject matter expert for our product, influencing design direction and decisions. Develop and implement design strategies that align with the firm's business goals, ensuring design excellence in all of our deliverables. Lead and mentor other designers, fostering growth and professional development.

User Research & Insights: Guide the execution of comprehensive user research, including surveys, interviews, and heuristic evaluations. Define and review user personas and translate research findings into actionable insights. Advocate for integrating user feedback and insights to continuously improve user experiences.

Interaction & Information Design: Drive the creation of elegant workflows and patterns that champion exceptional customer experiences. Oversee the creation of concepts, wireframes, storyboards, and prototypes to support product design goals.  

Visual/UI Design: Direct and implement engaging visual styles that drive the value of our products and show exceptional craftsmanship. Act as a custodian of user interface and visual design standards, ensuring an ever-increasing quality of design excellence.  

Design Systems & Standards: Contribute to and refine our design systems, guidelines, and standards to ensure scalability and efficiency. Provide thoughtful strategy and insights on how to work with a large-scale design system while maintaining product flexibility and creativity.  

Cross-Functional Collaboration: Build strong relationships with key stakeholders, product managers, engineers, and cross-functional teams to align design initiatives with business and technical goals. Act as a design ambassador, promoting user-centered design principles and the importance of design in achieving business success.

Thought Leadership & Advocacy: Act as a champion for user-centered design, providing guidance to teams outside the design team. Stay ahead of industry trends, continuously fine-tuning expertise in UX and design practices.

Communication & Influence: Present design strategies, insights, and decisions to senior leadership, driving consensus and buy-in. Foster a culture of innovation and collaboration, inspiring teams to deliver their best work.

 

A portfolio is required to be considered for this position

This portfolio should demonstrate some or most of the expertise described above. While process is extremely important, a portfolio should demonstrate a high-quality end product that you’re proud of leading. A portfolio could include a Figma link that’s open to view access.

 

To be successful in this role, we’re seeking the following:

Typically, a candidate at this level has 12+ years of experience and some previous experience in regulated spaces like finance, health or insurance.

 

At BNY, our culture speaks for itself. Here’s a few of our awards:

America’s Most Innovative Companies, Fortune, 2024

World’s Most Admired Companies, Fortune 2024

Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024

“Most Just Companies”, Just Capital and CNBC, 2024

Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024

Bloomberg’s Gender Equality Index (GEI), 2023

 

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. 

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $139,000 and $273,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. 
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

EEO Statement:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.