Deputy Program Director - THE JEWISH BOARD

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

LOCATION
1358 56th St
Brooklyn, NY 11219, US

Deputy Program Director
At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

1. If you have a particular age range or population you’re interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
2. We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.
3. With 70 locations throughout the five boroughs, you can work close to where you live.
4. Generous vacation time and paid holidays will help you achieve a healthy work/life balance.
5. We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.
6. You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference:

The Jewish Board’s Mishkon Individualized Residential Alternatives (IRAs) provide compassionate, high quality residential and clinical services to individuals with Intellectual and/or Developmental Disabilities (IDD) in accordance with NYS OPWDD regulations and standards. The programs ensure that the home and community-based and residential services are provided in a way that meets the religious needs of the Orthodox Jewish individuals in the programs.

The Deputy Director of the Mishkon IRAs has overall, primary responsibility for the day-to-day provision of services and program operations, as well as leadership of quality performance improvement projects and strategic plan goals and activities.

POSITION OVERVIEW:
Reporting to the Executive Program Director of the Mishkon IDD Division, the Deputy Director is an essential leader and the primary manager of the existing 10 Mishkon IRAs located in Brooklyn, as well as 2-3 new IRAs that will be opened in the future. The Deputy Director is responsible for the overall coordination, administration, management, development and leadership of quality residential services and business operations and fiscal performance. They ensure the health and safety of individuals, ensure that the services are individualized and person-centered, and help individuals integrate into the community. The Deputy Director is a day-to-day presence in the homes, supporting a multi-disciplinary team and developing staff in all roles. The Deputy Director has on-call responsibility for the facility and functions as part of the leadership team of the Mishkon IDD Division, providing coverage in other areas on an as-needed basis. They participate in helping the agency identify and execute on strategic goals and priorities, including standing up new IRAs.

KEY ESSENTIAL FUNCTIONS:

1. Direct supervision of IRA Residential Director and ICF Clinical Director/Assistant Director.
2. Provides vision and execution to develop and provide IRA services that meet the changing needs of individuals, recognizing the necessity of integrating clinical standards into service design and delivery and working to match individuals to the appropriate level of care based on their needs.
3. Integrated business, operational, clinical and programmatic standards into program and service delivery, collaborating closely with nursing and other leaders.
4. Prioritizes health and safety of individuals and develops programs and services that meet the needs of residents.
5. Ensures that clinical and operational standards of care and best practices are identified, implemented and sustained to achieve defined, meaningful outcomes.
6. Ensures that the program is operating within OPWDD and COA regulations and standards. Keep the program audit-ready and in good standing with regulatory bodies.
7. Develops, maintains and utilizes standard work and business control to achieve compliance and deliver reliable, quality services.
8. Oversees the recruitment, hiring, onboarding and development of staff.
9. Facilitates regular, consistent communication with staff, including facilitating team and house meetings.
10. Takes the lead in operating as a strong steward of agency resources as evidenced by program meeting productivity and utilization goals and delivering financial results in line with budget.
11. Ensures appropriate training and supervision is provided to all staff to support goals, continuous clinical quality improvement, and to achieve regulatory compliance.
12. Ensures relationships with partners and community representatives/groups are established, developed and maintained.
13. Engages families and legal advocates.
14. Ensures compliance with internal and external policies, procedures and regulations.
15. Takes the lead in utilizing data to inform planning, service delivery and overall management.
16. Cultivates and maintains relationships with State and regulatory bodies, as well as with Jewish Board programs/department and community organizations, partners and coalitions.
17. Ensures the facility is equipped to handle emergencies and crisis. Develops and implements emergency preparedness plans.
18. Ensure that individuals are treated with dignity and respect and that the individual’s rights are maintained.
19. Follows all requirements to maintain the Mishkon IRA homes as Orthodox residences and workplaces.
20. Collaborates with agency programs and departments to achieve operational efficiencies and gains while maintaining service quality.
21. Together with the Executive Director functions as a principal representative of the agency to the community, government, coalitions, trade associations and funders in conjunction with other senior leadership of the agency.
22. Other duties as assigned by the Executive Program Director.

CORE COMPETENCIES for the position include:

1. Strong leadership and management skills, with the ability to inspire and motivate a diverse team.
2. Excellent communication and interpersonal skills to effectively interact with residents, families, staff, colleagues and external stakeholders.
3. Analytical and problem-solving skills to address complex issues and improve facility operations.
4. Commitment to providing high-quality and safe care and services.
5. Solution-focused and exhibits enthusiasm and creativity when presented with challenges.
6. Commitment to the IDD population and their families.

EDUCATIONAL / TRAINING REQUIRED:
Master’s degree in a relevant field required, or advanced certification in healthcare management or administration.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:
Significant experience in a leadership role within an IDD or healthcare or long-term care setting preferably in an IRA, ICF or similar facility. Significant experience in program operations and management with proven budgetary and fiscal responsibility. Proven track record of managing and developing multi-disciplinary staff. Experience with regulatory compliance and quality assurance. Strong written and verbal communication skills. Track record of leadership and the ability to work effectively with all levels of the staff and management. Proven analytical skills and business acumen. Able to analyze complex situations, develop conclusions and execute strategies interventions at a high level.

COMPUTER SKILLS REQUIRED:
Solid skills using Excel, PowerPoint, Word, and Outlook. Familiarity with electronic health records.

VISUAL AND MANUAL DEXTERITY:
The candidate should be able to read documents for analytical purposes such as computer information software, computer graphic design programs, business analytical dashboards, etc. Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT / PHYSICAL EFFORT:
This position requires the ability to visit multiple homes daily. It involves walking within residential programs, including navigating stairs and interacting with residents. Requires movement to respond to crisis or emergencies, which includes walking, sitting, standing, and bending as necessary, and sometimes quickly, to provide care and intervene effectively in various settings. Regularly required to sit for part of the day. The lighting and noise levels are consistent with those typically found in a healthcare or long-term care environment. Must be able to lift up to 20 lbs.

If you join us, you’ll have these great benefits:

1. Generous vacation time, in addition to paid agency holidays and sick days
2. Affordable and high-quality medical/dental/vision plans
3. Tuition assistance and educational loan forgiveness
4. Free continuing education opportunities
5. 403(b) retirement benefits and a pension
6. Flexible spending accounts for health and transportation
7. 24/7 Accessible Employee Assistance Program
8. Life and disability insurance
9. Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:
The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.