Deputy HR Director, Employee Engagement (Remote or Hybrid) - Council of State Governments

CSG Justice Center

Deputy HR Director, Employee Engagement

Who we are:

The Council of State Governments (CSG) Justice Center works across the country to develop research-driven strategies to increase public safety and strengthen communities. To further this mission, we work with partners inside and outside of government to reduce crime and incarceration among youth and adults in contact with the justice system. We bring people from diverse systems and perspectives together to improve policy and practice. And we transform data and research findings into meaningful insights for decision-makers.

We're focused on three strategic goals:

• Break the cycle of incarceration.
• Advance health, opportunity, and equity.
• Use data to improve safety and justice.

When you join the CSG Justice Center, you join an organization that is uniquely positioned to cultivate innovation and drive data-driven reform nationally. We have nearly 200 employees based in more than 30 states who have decades of experience working in and with criminal, juvenile, and Tribal justice agencies. We have provided housing, mental health, and addiction services; served as educators and in workforce development agencies; and supported victims and survivors of crime. We have served governors, state legislators, and members of Congress on both sides of the political spectrum. What binds us together is a shared commitment to our mission; to one another; to a common set of values; and to the national, bipartisan advisory board that guides our work.

Learn more about careers at the CSG Justice Center.

How you'll fit in:

The Deputy Division Director, Employee Engagement plays a pivotal role in fostering a vibrant and inclusive workplace culture for a staff of nearly 200 employees working from across the country. This leadership position is responsible for crafting and executing a comprehensive engagement strategy that enhances employee satisfaction, reduces turnover, and strengthens alignment with the CSG Justice Center's mission and values. Working closely with the Director of Human Resources and Talent Acquisition, the Deputy Division Director leads initiatives to improve morale, drive inclusion, and develop career growth opportunities, ensuring that both in-office and remote employees feel heard, valued, and supported. By leveraging data-driven insights, cultivating strong relationships across all levels of the organization, and addressing emerging trends in engagement, the Deputy Director will champion efforts to create a cohesive and thriving workplace. This position is fully remote with occasional travel to New York City.

What you'll do:

Specific responsibilities of the deputy division director, employee engagement include the following:

• Design and implement a comprehensive employee engagement strategy with measurable goals, such as increasing employee satisfaction and reducing turnover.
• Develop and lead programs to improve morale, retention, and alignment with organizational values.
• Create and manage initiatives that foster a culture of inclusion, respect, and recognition, such as employee appreciation events and other activities that reinforce the organization's mission.
• Manage employee feedback systems, including surveys and focus groups, to gather actionable insights and recommend improvements.
• Develop transparent communication strategies to ensure alignment and employee engagement.
• Lead training and development efforts on retention and inclusion, identify new and enhance current career development pathways for employees.
• Launch and support inclusion-focused initiatives, such as affinity groups and tailored engagement strategies.
• Act as a liaison between employees and management to enhance employee engagement.
• Analyze key metrics to evaluate engagement efforts and provide actionable reports to leadership.

What you'll bring:

• Ability to interact effectively with diverse people in different contexts and foster equity and inclusion through self-awareness, cultural sensitivity, and valuing others
• Dedication to public service with an unfailing commitment to act with civility, be nonpartisan in performing CSG Justice Center duties, and be a responsible steward of member and donor funds
• At least eight years of professional experience in HR initiatives, organizational development, change management, or workforce planning or an equivalent combination of experience and education
• Five or more years of experience supervising or mentoring HR professionals, with strong leadership and emotional intelligence
• Proven experience leading engagement initiatives and understanding their impact on organizational success
• Strong communication and interpersonal skills for building relationships across staff and management
• Expertise in developing, implementing, and evaluating strategic plans
• Ability to prioritize and manage multiple deadlines effectively, demonstrating adaptability and resilience
• Collaborative mindset with the ability to foster an inclusive, positive workplace culture
• Passion for enhancing employee experience and driving organizational success
• Strong verbal and written communication skills to clearly convey HR policies and programs
• Proven ability to manage complex initiatives and projects efficiently. Conflict resolution and negotiation skills
• High level of integrity and ability to manage confidential information responsibly
• Reliable and secure internet/data connection and flexibility for using a personal device for internet connectivity during business travel. A cost offset is provided by CSG

How you apply:

If you're interested in helping us drive change across the country, you should upload the following elements with your application:

1. Cover letter
2. Resume (this should include a comprehensive list of related professional, internship, and volunteer experience with applicable dates)
3. At least three professional references

We will consider all paid and unpaid experience relevant to this position, including internships, fellowships, and volunteer activities.

CSG believes that pay equity and pay transparency advance workplace fairness. Compensation will be equitable and based on experience and geography. The salary range for this position is $145,000 - $185,000. Salary ranges are subject to change based on work location and market conditions.

Our organization offers flexibility in work arrangements, allowing for remote work or a hybrid model. Candidates residing in the NYC metropolitan area will be considered for hybrid model employment.

To learn more about careers at the CSG Justice Center, and about our comprehensive benefit offerings, including medical, dental, vision, retirement, paid time off, PSLF eligibility and more, please visit our website here.

We welcome and value diversity in our staff, including race, color, religion, sex, national origin, sexual orientation, gender identity or expression, educational attainment, disability, protected veteran status, and personal experience with the criminal justice system.

CSG is an Affirmative Action/Equal Employment Opportunity Employer. CSG participates in E-Verify.