Deputy Director, Women & Women with Children - Gaudenzia

Do you have the heart to serve others and making a lifelong impact? Picture yourself at Gaudenzia as our Deputy Director of Women/Women with Children Programs!  This position does require traveling throughout our programs located in Pennsylvania.

Job Overview

The Deputy Director is responsible for managing and overseeing the operations of several complex, multi-site locations organized by specialization. They will have full accountability for the daily program operations, including the administrative and fiscal operations, of their assigned programs encompassing a large operating budget.

This individual must ensure quality treatment and compliance with all funding sources; maintain relations with current and potential funding sources; maintain and improve community relations; coordinate fundraising and other community activities; and research and ensure new program development. This individual will also provide leadership development for Division Directors, Program Directors, administrative staff, and fiscal staff. This individual is given the authority to make independent decisions within the structure and philosophies of Gaudenzia and is expected to demonstrate sound judgment in clinical, fiscal, and administrative areas.

Work is performed with very considerable independence in accordance with established regulations, policies, and procedures.  Work is reviewed by the Executive Director to whom he/she directly reports.

Duties & Responsibilities

1. Treat all clients and staff with dignity and respect.
2. Ensure that programs within their assigned specialization are maintaining an accurate census and are managing their budgets throughout the fiscal year
3. Assist with strategic initiatives: ensuring continued licensures, certifications, accreditations, continuous quality improvement and innovative marketing strategies.
4. Support management team by selecting and retaining leaders to manage assigned programs and creating effective action plans.
5. Provide leadership, direction and evaluation for division and program directors, with emphasis on developing existing and future talent through mentoring and inspiring performance improvement.
6. Conduct regular staff meetings with Division/Program Directors to review program performance, quality of services, and ensure good staff morale.
7. Perform quality reviews of operations including the evaluation of performance indicators and address issues via systemic improvement and assist in the implementation of corrective and/or preventive measures as necessary.
8. Maintain relations with funders & referral sources, ensuring program understanding, consumer satisfaction, strategic partnerships, continuous improvement efforts, and resolve problems within these respective areas.
9. Motivate and role model through personal involvement in the community, service organizations, governmental agencies and advocacy programs.
10. Assist in new program development and implementation through the negotiation and establishment of new contracts.
11. Develop, implement and interpret policies and procedures.
12. Assist HR Business Partner with employee relations, performance improvement, and other human resource matters.
13. Develop and maintain supportive relationships with the public and community organizations by engaging in public relations activities in coordination with the agency’s corporate office.
14. Oversee all fiscal aspects of the programs within his/her division and report problems to the Executive Director.

Skills, Knowledge, & Abilities

• Knowledge of the specific health care issues and co-morbidities experienced by individuals with substance use disorder and mental illness.
• Knowledge of special population being served, including individuals with criminal justice involvement, women and children, homeless, HIV/AIDS, etc.
• Knowledge of the principles, practices, and procedures involved in treatment programs and continuum of care.
• Knowledge of correct record keeping in accordance with regulatory agencies and standards of practice.
• Knowledge of fiscal and budgetary management.
• Knowledge of the principles and practices of administering policies within a private non-profit organization.
• Knowledge of accounting and personnel administration.
• Ability to exercise effective administrative and technical supervision over a large group of clinical, technical, and clerical staff.
• Ability to evaluate programs and staff effectiveness.
• Ability to exercise judgment and discretion in developing, implementing, and interpreting program policies, procedures and regulations
• Ability to communicate effectively, both verbally and in writing, with a wide range of stakeholder audiences.
• Ability to successfully work with others from various cultures and backgrounds.
• Ability to plan and organize work and prepare appropriate, accurate records and reports.
• Ability to establish and maintain effective working relationships with clients, staff, health care providers, referral entities, outside agencies, institutions and the general public.
• Skilled at using computers, including familiarity and faculty with Microsoft Office programs like Word and Excel.

Minimum Requirements

Education:    Must hold a Master’s degree from an accredited college or university in relevant human services or business

                        administration field, plus specialized training.

 Experience: 10 years in progressively responsible and varied program management, or multi-site management, in a public or

                       private organization, including experience in human resource management, budgeting and procurement