Deposit Operations Specialist at MutualOne Bank

Position Description

Title: Deposit Operations Specialist

Department:Operations

Reports to: AVP, Deposit Operations Manager

Supervises:None

Classification:Non-exempt

Date Prepared: May 6, 2024

Pay Range: $39,629-$61,085

Summary / Objective

Responsible for operational functions as well as procedures and practices assigned to the Deposit Operations department. Examples of these functions include wire transfer activity, daily overdrafts and quality control.

Experience & Education Requirements:

• Bachelor’s degree or equivalent experience in operations or banking
• Proven organizational and customer service skills
• Effective interpersonal, communication and computer skills

Specific Job Functions:

• Responsible for quality control of new accounts, account/person/organization maintenance utilizing various platforms
• Responsible for customer outreach to review potential fraudulent debit card transactions
• Responsible for the daily completion of exception items, ATM/Debit card ordering and processing of incoming and outgoing wires
• Responsible for settlements of teller capture, lockbox, mobile and remote deposit capture (RDC)
• Responsible for NSF processing including review of daily overdrafts, return deposit items, stop payments and collections in accordance with established Bank policies and procedures

• Reconciles ATM/Debit transactions daily to the General Ledger (GL)
• Maintains remote deposit capture files and processes daily files; maintains monthly records
• Responsible for the operational settlement of ATM machines
• Serve as back up to various critical functions within the Department
• Provides support and assistance relative to branch operational activities. Processes daily mobile check deposit files
• Participates in operational training meetings. Attends seminars regarding banking industry activities and participates in departmental cross training
• Keeps informed of relative changes in Bank policies, procedure and products

Required knowledge, skills & abilities:

• Good understanding of financial products and services
• Good understanding of related Federal and State banking regulations
• Good understanding of spreadsheets
• Ability to apply critical thinking and problem solving skills
• Ability to recognize various issues that may require further research and/or investigation in order to consider possible solutions
• Successful completion of in-house training programs or other approved training programs
• Compliance with Bank Secrecy Act (BSA) regulations as appropriate to the position

Physical Demands and Work Environment:

• Ability to use standard equipment such as computers, phones, photocopiers
• Requires manual dexterity and sitting for longer periods of time
• Must be able to work schedules that meet the needs of the Bank, which may include early morning, evening and /or weekend hours

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore, required. ·

MutualOne Bank provides equal employment opportunities to all employees in regards to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetics or status as a protected veteran.