Deposit Operations Analyst - Coosa Valley Credit Union

Coosa Valley Credit Union is excited to announce an opening for a Deposit Operations Analyst within our Operations Department! We are looking for individuals who are passionate about helping our members with ACH related questions and concerns, staying up to date on NACHA and Regulation E compliance, balancing accounts, and more! If you are eager to be a part of a dynamic team dedicated to making a positive impact in the lives of our members, we encourage you to apply today for this exciting opportunity within Coosa Valley Credit Union!

Job Description:

• Works with the data center to ensure timely and accurate posting of the daily ACH files. Researches and posts ACH exceptions to ensure timely and accurate postings.
• Ensures compliance with ACH and deposit rules and regulations.
• Processes reclamations and adjustments ensuring proper research and response.
• Processes ACH disputes and daily return items by required deadline.
• Responsible for DNEs, NOCs and SSI Verifications.
• Provides internal and external support for staff and members by serving as the primary point of contact for all ACH issues.
• Maintains and updates procedures for all related areas to ensure accuracy of procedures for each area of work.
• Responsible for tasks associated with deceased accounts administration, manual payrolls, working share transfer exceptions, as well as management of quality control as it relates to EFT Services (including but not limited to: Maintains scanning, indexing, and verification documents for quality control purposes).
• Supports other Operations staff as needed.
• Performs other job related duties as assigned.

Job Qualifications:

• High School Diploma or GED required.
• A two-year college degree or completion of a specialized certification or licensing preferred.
• Seeking candidates with Accredited ACH Professional (AAP) or Accredited Payments Risk Professional (APRP) certification.
• 5-8 years of related experience working within Operations and/or ACH processing.
• Advanced knowledge of Excel.
• Knowledge of bank operations.
• Proficient in Microsoft Outlook and Microsoft Office applications.
• Excellent analytical and organizational skills.
• Strong troubleshooting and problem resolution skills.
• Proven proficiency in both written and verbal communication.

Core Competencies:

Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, changes approach or method to best fit the situation.

Business Ethics - Treats people with kindness and respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values.

Communications - Expresses ideas and thoughts verbally and in written form, exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, demonstrates effective and clear presentation skills.

Initiative - Volunteers readily, undertakes self-development activities, seeks increased responsibilities, takes independent actions and calculated risks, looks for and takes advantage of opportunities, asks for and offers help when needed.

Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem-solving situations, uses reason even when dealing with emotional topics.

What does it mean to work at Coosa Valley Credit Union?

At Coosa Valley, serving our members is not just a job; we have a much higher purpose.

At Coosa Valley Credit Union, "We Care" and "We Listen" are two core values that differentiate us from banks and other financial institutions. Here we still do business like neighbors helping neighbors, an old fashioned approach that combines modern technologies and the warm professional service members deserve. No matter the need or unusual circumstance, we still listen.

We use our Core Values as a guide and constant reminder that we can always improve our members’ lives. We don’t charge more so that we can increase a line on a graph and we don’t believe that revenue is most important. Our purpose is simple: to help people in our hometown live better financial lives.

“Helping People Live Better Financial Lives” is the purpose that unites all of us at CVCU. We want to create value – for our members, for our employees, and for the communities in which we operate. CVCU’s employees will always put their experience, pride and enthusiasm into making this happen.