Department Manager (Could be Parts, Service, or Sales) - Wilkins RV

• Lead, motivate, and mentor a team of sales or service professionals, fostering a collaborative and positive work environment.
• Develop and implement strategies to achieve sales targets and maximize revenue.
• Ensure a high level of customer satisfaction by addressing inquiries, concerns, and feedback promptly and professionally.
• Manage budgeting and financial performance, including monitoring expenses and maximizing profitability.
• Train and onboard new team members, providing ongoing coaching and performance evaluations.
• Maintain a safe, clean, and organized facility that aligns with company standards and customer expectations.
• Handle escalated customer issues and resolve them effectively and efficiently.
• Foster strong relationships with customers, suppliers, and other stakeholders.

• Proven experience in a management role within a dealership or a related industry (service or sales).
• Strong leadership and interpersonal skills, with the ability to inspire and guide a team.
• Excellent communication and negotiation skills, with a focus on customer service.
• Analytical mindset and experience with financial management, budgeting, and reporting.
• Ability to work independently and make decisions in a fast-paced environment.
• Knowledge of RV products, services, and industry trends.
• Strong problem-solving skills and ability to handle challenging situations with professionalism.
• Emotional Intelligence
• Flexibility to work Saturdays.

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