Department Manager 2 - Operations Manager - Wayne County Government

The Department Manager 2 manages the Juvenile Detention staff the Wayne County Detention Facility. The Department Manager 2 is responsible for the day-to-day operations of the facility during business and non-business hours, including holidays and weekends.

• Required Tasks
  • Provide leadership of Juvenile Detention Specialist (JDS) staff.
  • Provide oversight and develops plans for pod management of residential care and youth programming.
  • Provide oversight of Operations Shift Assignment Schedules for JDS Supervisors and Juvenile Detention Specialist staff.
  • Review and approve all log books and all other operational reports reviewed and/or completed by JDS Supervisors.
  • Train and evaluate Juvenile Detention Specialist.
  • Plan, supervise and coordinate day- to- day operations including crisis intervention, confinements, lockdowns, staffing shortages, Temporary Disaster Plans.
  • Supervise and provide direction and training to JDS Supervisors on a day-to-day basis.
  • Effectively communicate to JDF staff, JDS Supervisors, administrators, management team, staff, residents and outside agencies and community groups.
  • Maintain current knowledge and services available to assist and educate staff to rehabilitate juveniles and detention care.
  • Manage building during non-business hours ensuring efficient operation of staff while maintaining safety and security.
  • Conduct departmental investigations, issue disciplinary actions, and develop training and Corrective Action Plans for operations' staff.
  • Provide direct oversight and management of all operations post i.e., Master Control, Intake, Admissions, Classification, Transportation, Key Control, Visitation, Medical, and Identified Specialized Housing Pods.
  • Conduct facility rounds to ensure the facility is secured i.e., functioning cameras, secure doors are closed, juvenile count is accurate, etc.
  • Complete and submit daily shift reports.
  • Transport juvenile residents via County vehicle to and from appointments or due to emergency as needed.
  • Perform other duties as assigned.

• Education/Experience Requirements
  
  • Bachelor's Degree in Human Services, Criminal Justice, Psychology, or related field; AND
  • Five (5) years' experience in a secure correctional setting, or child caring institution; AND
  • Two (2) years supervisory experience; AND
  • A valid State of Michigan Driver's license and an acceptable and safe driving record.
• Special Conditions
  • Employees must be cleared to work in a childcaring institution by Child Welfare Licensing/Child Protective Services. Candidates that have lived outside of the state of Michigan must obtain clearance from that State.